Program Manager, Cosm

• The ideal candidate will have strong leadership, communication, and problem-solving skills, with a proven track record of managing complex, cross-functional programs in fast-paced environments
• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (Master’s degree a plus)
• 5+ years of experience in leading and managing large-scale IT programs or projects
• Demonstrated success in delivering complex, cross-functional initiatives on-time and within budget
• Hands-on experience with both traditional (Waterfall) and Agile/Scrum methodologies
• Familiarity with IT infrastructure, software development lifecycles, and cloud-based solutions
• Strong understanding of project management tools (e.g., MS Project, JIRA, Trello, Asana)
• Excellent knowledge of budgeting and resource allocation procedures
• Exceptional communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Strong leadership and interpersonal skills, capable of motivating cross-functional teams
• Solid analytical and problem-solving abilities to anticipate and mitigate risks effectively

Desirable

• We are seeking a results-driven IT Program Manager to oversee and coordinate multiple technology-focused projects and initiatives within our organization
• This individual will be responsible for ensuring that all projects are delivered on time, within scope, and on budget, while meeting high-quality standards
• Define program goals, objectives, and success metrics aligned with overall business strategy
• Develop comprehensive program roadmaps, timelines, and deliverables
• Identify and assess program risks, dependencies, and impact on other business areas
• Coordinate and monitor multiple concurrent IT projects within the program’s portfolio
• Manage resource allocation to ensure optimal use of personnel, budgets, and technology tools
• Oversee budgeting, forecasting, and financial analysis for program-related costs
• Lead cross-functional teams, including project managers, technical teams, and external vendors
• Facilitate regular status meetings, ensuring clear communication of project progress, risks, and issues
• Promote a collaborative environment, encouraging knowledge sharing and teamwork
• Serve as the primary point of contact for program-related communication with executive leadership and business stakeholders
• Provide regular updates on program status, KPIs, and potential risks or issues
• Align program deliverables with stakeholder expectations and business objectives
• Establish and maintain program governance processes to ensure compliance with organizational standards
• Continuously evaluate and refine program management methodologies and best practices
• Drive lessons learned reviews and implement improvements for future programs
• Optimize IT department operations by surfacing processes for further automation and potential efficiency improvements