Deployment Strategist Lead, Valon Mortgage

• 5+ years leading complex enterprise implementations or transformations in regulated or legacy environments such as finance, healthcare, telecom, or government
• Track record owning end‑to‑end programs with material business impact and executive visibility
• Cross‑functional influence: trusted by technical and business leaders; can translate ambiguous pain points into precise product and delivery requirements
• High agency and grit in ambiguity. You unblock, orchestrate, and deliver
• Executive communication: you can brief CFOs and boards as fluently as you coach analysts and engineers
• Pattern recognition across multiple areas of a deployment with the ability to crystallize reusable playbooks

Desirable

• Lead major enterprise deployments: Drive complex, high‑stakes rollouts on time and in budget, with clear success metrics tied to operational and financial outcomes
• Orchestrate cross‑functional strike teams: Coordinate Deployment Strategy (DS), Forward‑Deployed Engineers, Engineering, Product, and Analytics from discovery through migration, UAT, cutover, and post‑go‑live stabilization
• Codify the playbook: Build reusable accelerators such as migration frameworks, QA protocols, change‑management templates, and stakeholder comms that improve speed and quality across deployments
• Be the voice of the customer: Synthesize field signals into crisp product requirements, shape the R&D roadmap, and close the loop by validating that shipped capabilities deliver measurable customer value
• Manage risk with precision: Surface critical path, anticipate blockers in messy legacy environments, and implement mitigation plans that keep delivery on track
• Drive continuous value creation: After go‑live, lead iterative workflow redesign and AI agent introduction to expand impact quarter over quarter
• Lead cross‑functional teams: Set direction and standards for the deployment team you’re staffed with (DS, FDEs, engineers, product, analytics) through influence and operating cadence. Team structure may evolve over time, including potential line‑management scope
• Own the engagement end‑to‑end: Act as deal/case lead across scope, SOWs, change orders, timelines, risk, budget, and value tracking. Maintain single‑threaded ownership from discovery to steady state
• Run executive steering and stakeholder comms: Drive cadence with customer senior leadership, align on objectives and success metrics, and ensure rapid decision‑making
• Lead staffing and throughput Define needed skills and capacity, request and onboard team members, set ways of working, and unblock execution. Scope may evolve over time based on business needs
• What Success Looks Like
• Seamless end‑to‑end delivery; discovery to migration to cutover to steady state executed without disruption to business operations
• Data migration completed with validated reconciliations and zero critical defects at go‑live; clear backfill and rollback plans documented and unused
• Infrastructure stood up and hardened; environments, access, observability, and runbooks in place prior to UAT; no Sev‑1 incidents during cutover window
• Training and enablement landed; target user cohorts trained, adoption thresholds met, and support model transitioned to steady state
• Measurable business outcomes achieved; baseline established pre‑deployment and agreed deltas realized post‑go‑live
• Scope, timeline, and budget held or change‑controlled with clear decision logs; risks identified early and burned down proactively
• Executive trust earned: steering forums run to cadence, issues surfaced early with options, and stakeholders rate the program as seamless and well‑managed