Employee Experience & Impact Specialist, Spring Health
$72.9-91.1k
Offers stock options
Personalized mental healthcare
Be an early applicant
Personalized mental healthcare
1001+ employees
Be an early applicant
$72.9-91.1k
Offers stock options
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- This role requires a balance of leadership, strategic thinking, project management, and strong data analysis skills to ensure our efforts are both measurable, impactful, and long-lasting
- 2-3 years of experience in Employee Experience, DEI, Talent Development, or related fields
- Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment
- Experience supporting DEI programs, employee engagement initiatives, or mentorship programs
- Strong communication and interpersonal skills, with the ability to build relationships across various levels of the organization
- Self-motivated and adaptable, comfortable working in a remote-first, evolving, high-growth environment
- Familiarity with HR systems and analytics tools (e.g., Lattice, Gem, Greenhouse, Tableau) is a plus but not required
- Comfort with data analysis, reporting, and using metrics to inform decision-making
- Experience supporting internal communications is preferred but not required
What the job involves
- As the Employee Experience & Impact Specialist, you will play a key role in fostering a positive and inclusive workplace by managing employee programs, analyzing people data, and driving engagement initiatives
- Reporting to the Director of DEI and Employee Experience, you will be responsible for overseeing employee programs, managing data analytics related to workforce trends, and supporting initiatives that enhance the overall employee experience
- Support the management of 10 Employee Resource Groups (ERGs), ensuring alignment with company goals and fostering an inclusive culture
- Coordinate logistics for employee programs, including events, training sessions, mentorship programs, and ERG initiatives
- Assist in the facilitation of Spring Health's DEI taskforce, helping employees drive company-wide DEI initiatives
- Assist in the development and execution of the Sprout with Spring Mentorship Program
- Administer and support the company’s charitable matching program
- Play a key role supporting Spring’s bi-annual Mental Health Summits
- Assist in collecting and analyzing workforce metrics to help inform employee experience initiatives and talent retention strategies
- Maintain dashboards and generate reports on hiring, retention, and employee satisfaction for leadership review
- Act as a point of contact for employee experience-related inquiries and strategic initiatives across Spring
- Collaborate with external organizations, workforce development partners, and community groups to expand outreach and impact
- Assist in developing and managing communications, newsletters, and updates to ensure alignment and transparency across the company
- Support the Employee Experience team across our DEI, Talent Management, Workplace Experience, and Internal Comms functions
- What Success Looks Like in this Role:
- Support our Thriving Index (engagement survey) scores averaging 75+
- Maintain 98%+ satisfaction rating of our Sprout with Spring mentorship program
- Maintaining 90%+ of ERG and Taskforce leads feel confident they have the necessary knowledge, resources, and support to effectively operate in their leadership roles by end of Q2
- Exercise judgment within defined practices to determine appropriate actions, apply learned techniques to solve problems, and work with moderate guidance
- Proactively communicate with internal stakeholders to align on goals and problem-solve effectively in various situations
- Establish meaningful relationships across functions and reciprocates towards others by delivering high-quality work
- Seek guidance in areas of ambiguity and apply past learnings to enhance future work
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalized care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioral health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasizing the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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