Digital Experience & SEO Specialist, Mattermost
Software development collaboration platform
Be an early applicant
Software development collaboration platform
101-200 employees
Be an early applicant
101-200 employees
Company mission
Mattermost’s mission is to make the world safer and more productive by developing and delivering secure, open source collaboration software that is trusted, flexible and offers fast time-to-value.
Role
Who you are
- 2–4 years of B2B SaaS digital marketing, SEO, or web experience
- Proficiency with CMS platforms (WordPress required; Webflow a plus)
- Familiarity with SEO tools (SEMRush, Ahrefs, etc.), Google Analytics, and Google Tag Manager
- Basic HTML/CSS skills for troubleshooting and QA
- Strong organizational skills and ability to manage multiple projects
- Must be able to work with Eastern Time zone overlap
- Team player who thrives in a collaborative, fast-moving environment
- Creativity + curiosity – you’re agile, clever, and always looking for ways to improve UX and SEO
- Collaboration – you thrive on working closely with content, design, and agencies
- Judgment – you know when to hold firm to process and when to flex to keep things moving
- Balance – you treat emergencies as the exception, but recognize when something truly is urgent
- Openness – you thrive in an environment where ideas are shared freely and collaboration is the default
- Ownership – you take responsibility for your work from build through QA and reporting
What the job involves
- We’re looking for a Digital Experience & SEO Specialist (Web + SEO + Owned Channels) to manage and optimize our owned channels
- You’ll be responsible for keeping our website fast, user-friendly, and conversion-optimized, while also driving growth through SEO and digital experience tools like Qualified, Navattic, and Wistia
- You’ll partner with agencies, content, and design teams to deliver a best-in-class digital experience that fuels our demand engine
- This role is ideal for someone who enjoys cross-team collaboration, has a keen eye for user experience, and is looking to grow their career in digital marketing
- Manage CMS updates in WordPress: landing pages, blog posts, copy changes, template updates
- Partner with cross-functional teams to manage different areas of the website across various user journeys
- Collaborate with agencies on new site builds, localization, and SEO execution
- Drive on-page SEO: metadata, keyword optimization, content tagging, SEMrush reviews
- Own CRO and UX optimization (form fills, page load, navigation, chatbot experiences)
- Manage and optimize digital experience tools (Qualified chat, Navattic demos, Wistia embeds)
- Ensure analytics and tagging are accurate in GA4 and GTM in partnership with GTM Ops and the Performance Marketing Specialist
- Support campaign launches with high-quality landing pages and seamless user experiences
- Work within our Integrated Marketing Campaign (IMC) framework to ensure digital experiences are delivered on time, aligned to GTM priorities, and measurable against pipeline outcomes
- Collaborate with other platform owners (e.g., 6sense, Pardot) to ensure consistent execution across channels
- Manage company profile pages on review sites (G2, Capterra, etc.)
Our take
Internal collaboration tools that foster virtual working have never been in higher demand. The shift to virtual working environments have changed remote working forever. Mattermost's key product is well-positioned to meet this surge in demand: it is essentially a collaboration platform which offers secure messaging across web, desktop and native mobile devices.
It runs as a server install in your own data centre and can be accessed remotely or locked down so that it only runs internally. That’s a major benefit for any company that needs to comply with industry regulations. Hospitals, law firms, and even government agencies will be drawn to the enterprise-level security features that make the platform nearly impossible to access over the public Internet. This is what sets Mattermost apart from other collaboration platforms like Slack, Zoom and Microsoft Teams.
Currently, Mattermost is powering messaging and collaboration for companies like Samsung, Daimler, SAP and Cigna. With solid foundations and a big prospective customer base, therefore, Mattermost is well set to achieve big things.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-24% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2019
$50m
SERIES B
Feb 2019
$20m
SERIES A
Total funding: $70.2m
Company benefits
- Fully remote work
- Office setup fund
- Coworking space stipend
- Global and regional team meetups
- Growth fund
- Unlimited vacation
- Family and Friends Days
- Async weeks
- Open Source Fridays
- Community hackathons and events
- Health benefits
Company HQ
Downtown North, Palo Alto, CA
Additional info
- Remote team members must be available between 8am and 1pm California time (GMT-8)
Leadership
Ian Tien
(CEO)Ian previously founded SpinPunch Inc, an award-winning online video game company, and was VP Product at Flickme, a movie streaming startup.
Corey Hulen
(CTO)He was previously CTO & co-founder at Temple AI and Pricini.com. He also has experience in Software Development at Microsoft and VerticalNet.
Salary benchmarks
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