Payment Operations Associate, Capi
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Overseas payments for African importers
Be an early applicant
Overseas payments for African importers
21-100 employees
Be an early applicant
+ Share options
21-100 employees
Company mission
To give businesses in Africa the same price and speed as businesses expect in the US and Europe.
Role
Who you are
- Fluent in French
- Fluent in English
- 2-5 years’ work experience
- Highly organised
Desirable
- “No task too small” mindset
- Previous experience at early-stage VC-backed start-up, or at top-tier consultancy, etc
- Previous experience working in or with emerging markets
- You care about our mission and believe the current situation facing African businesses is unfair
- Hungry for high pace, rapid growth, broad exposure, and autonomy
- Bonus points for high proficiency in: SQL, Wolof, book-keeping — or other unusual skill / interest
What the job involves
- You will join our 10-person team at a fast-growing seed-stage fintech
- Reporting to the Founding BizOps Manager, this role will sit at the center of our operations function, managing customer payments, troubleshooting problems with payments, analysing data, improving our payment systems, managing relationships with our banks, and building the operational engine that delights customers.
- Manage customer payments, including initiating payments, ensuring we always have sufficient liquidity in the right places, ensuring money is collected from customers on time, ensuring we have the right documentation to support each transaction, and responding to queries from our banks
- Troubleshoot and solve difficult payment issues, working directly with our customers and banks to resolve them
- Analyse performance against payments KPIs, identify systems and process improvements, and implement them
- Track and analyse competitors’ prices
- Manage our bank partnerships, including applications to new banks
- Work on one-off projects, e.g. china payments optimisation, API integrations with bank partners, implementing new payments technologies, etc
- Start date: May 2025 - we are aware people will have notice periods, and will adjust as needed
Application process
- Deadline to Apply: 16 May 2025 at 00:00 BST
Our take
In Africa, goods importers pay as much as 10% to settle their invoices - and wait weeks for the payment to arrive. Capi is setting out to combat this, with its international payments platform built specifically for importers in Africa.
Through the platform, users can pay suppliers in EUR, UDS or GBP. All at competitive rates and with settlement in just 24 hours. This is a significant improvement to the present situation, which makes Capi stand out almost by default.
With strong support from investors, Capi is in a good position to broaden its impact in the future - as it strives towards a future where African companies have the same quality of payments as in the US and Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Challenging work
"Capi is trying to solve a massive challenge in financial services by supporting African SMEs paying their suppliers, therefore the work is always..."
Funding (1 round)
Feb 2025
$19.5m
SERIES A
Total funding: $19.5m
Company benefits
- Paid time off (20-25 days depending on market)
- 4 weeks of work from anywhere in the world
- Hardware provided (MacBook)
- Pension Scheme — 3% employer contribution on entire salary (not just pensionable earnings)
Company HQ
Westminster, London, UK
Leadership
Mitch R.
(Co-Founder & CEO)Venture Partner at Pioneer Fund, former COO/CFO/GC at Taptap Send, and was Regional Director and Evaluation Lead at GiveDirectly.
Phil Efstathiou
(Founding Engineer)Also Founder at Osma, co-founded and was CTO at Alva and was a Software Engineer at Babylon Health and Thriva Health.
Scott Liddle
(Co-Founder)Previously Head of Markets (CRO & CMO) at Taptap Send, Founder at SpareHand and Director of Policy at Rory for London.
Tom Watson
(Co-Founder & CTO)Co-founder and CTO at Capi Money (YC S23). On the side I am the Co-founder, MD and Developer at P4SD. A 2019 Forbes 30 under 30 for Europe in Technology. Previously co-founder and CTO of Hubble.
People progressing
Previously with ReD Associates, and then Central Growth Lead at Taptap Send; promoted from Commercial Lead to Head of Growth at Capi.
Salary benchmarks
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Diversity, Equity & Inclusion at Capi
Emily Richie (Talent Lead)
- The Capi Money Group (“Capi”) is committed to the principle of equality of opportunity and diversity and recognises that employees, contractors or customers should not experience discrimination on any grounds. To promote equality and diversity in the organisation Capi commits to encourage equality, diversity and inclusion in the workplace. We are dedicated to an environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. We are working hard to create a diverse and inclusive working environment at Capi. Capi is dedicated to conducting its business with the utmost commitment to ethics and the highest standards of integrity. We currently have team members from 12 different nationalities, with a team that is currently 60% male and 40% female identifying, with a goal to be 50/50 in the next 12-18 months.
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