Client Account Executive, Dialpad
Enterprise
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- 7-10 years of sales experience in an ever-changing environment
- Proven success in meeting and exceeding revenue targets with either a New Business or Client Sales background
- Ability to communicate, present and influence key stakeholders and decision makers
- Experience providing timely and accurate forecasts to sales leadership
- Excellent time management and organizational skills with the ability to track numerous details
- 5 years of SaaS sales background strongly preferred, bonus points for UCaaS/CCaaS
- Experienced with CRM software (ex. Salesforce) and GSuite tools (Google Sheets)
- Curiosity: Ability to get to know your customers’ business, internal teams and processes
- Closing mindset: Get ahead of closing deals by asking closing questions early and often
- Strategy: Ability to analyze your portfolio of accounts and develop sales strategies to target your customers for additional products they can benefit from
- High energy: Ability to thrive and excel in a fast-paced, high-velocity sales environment
- Organization: The key to success is execution. Our preferred candidate has outstanding organizational skills
- Communication: Clear communication is critically important to this role
What the job involves
- A Client Account Executive, Enterprise at Dialpad is responsible for helping existing clients execute upgrades to their accounts, driving YoY revenue growth
- This role’s primary responsibility is to receive leads from the Client Sales team, create quotes, communicate with customers, and facilitate customers adding licenses to their account
- This role’s secondary responsibility is to manage a portfolio of existing Dialpad customer accounts where the CAE will show the value of what's possible through the implementation of additional Dialpad product suite offerings
- The CAE is a member of the Sales organization, will carry a revenue quota and will report directly to their front line sales leader
- The CAE will be responsible for meeting/exceeding sales and revenue goals and objectives
- Manage the full sales cycle for a dedicated portfolio of enterprise clients, collaborating closely with internal teams (Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing) and Dialpad Partners to drive customer base expansion
- Partner with fellow Enterprise CAEs to identify leads for upsell/cross-sell opportunities, develop compelling quotes, and maintain effective client communication
- Strategize account growth by crafting personalized account plans in alignment with monthly and quarterly sales objectives
- Foster strong relationships with customers to understand their strategic goals and anticipate expansion requirements
- Proactively generate leads and nurture a robust sales pipeline
- Consistently achieve or surpass quarterly revenue targets
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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