Sales Engineer, Plaid
SMB
$90-163.8k
1-5 days a week in office
Infrastructure and APIs for FinTech
Open for applications
Infrastructure and APIs for FinTech
1001+ employees
Open for applications
$90-163.8k
1-5 days a week in office
1001+ employees
Company mission
Plaid's mission is to unlock financial freedom for everyone.
Role
Who you are
- 3-5+ years of customer facing selling experience
- A strong sense of customer empathy
- A background that combines business experience, sales experience and technical acumen
- Strong communication skills
- Ability to quickly understand new technologies and complex concepts
- Knowledge of web services, APIs, and related standards such as HTTP and REST
- Knowledge of mobile and web application architecture specific to interfacing with API platforms
- Nice to have: Credit, Payments & Identity verification experience
What the job involves
- Sales Engineers play a vital role in uncovering the true business problems of our prospects and customers and designing solutions to solve their problems
- We are customer-obsessed, pre-sales technical advisors who help customers unlock the full value of the Plaid products and network
- We take pride in delivering customer value as well as revenue outcomes for Plaid
- You’ll work closely with our SMB Sales team as the technical lead during the pre-sales process
- You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products
- You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers
- You will be expected to understand the Fintech ecosystem and how customers get value from Plaid
- Serve as the lead technical product lead for SMB accounts throughout the sales process
- Partner with Account Executives to demonstrate to prospects how Plaid can solve their problems, address their use cases and meet their technical requirements
- You’ll design solutions and share best practices throughout the sales process
- Work with our engineering, product and design teams to translate prospect feedback into meaningful product insights
Our take
Plaid builds infrastructure that allows a consumer to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with 12,000 financial institutions in the US, Canada, the UK and Europe. About a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs). The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts.
This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow. Despite its strong position, it has not been immune to the difficult global economic situtation and was forced to restructure at the end of 2022, laying off some of its workforce. However it is still experiencing growth and is well-positioned to weather the current economic uncertainty.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Monthly wellness stipend (gym on us)
- We offer breakfast, lunch, and dinner to keep you well-fed and healthy (when working from the office)
- From medical, life, dental and pension schemes, we’re here to support your physical, mental, and financial wellbeing
- We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids
- Every Plaid is in control of their career development with our learning stipends, tools, and trainings
- We give Plaids the freedom and flexibility to choose where they work - whether that is in a Plaid office, at home in any supported location, or a mix of both!
- Two weeks of synchronous, company-wide vacation
- We want to make sure you have time to meet your personal needs with unlimited PTO
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(CEO)He was a Consultant at Bain and previously a Research Fellow and Trustee at Duke before co-founding Plaid
William Hockey
(Board Director)He was previously an associate at Bain and has since moved on from Plaid to become Co-CEO at Column
Salary benchmarks
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