Renewals Inside Sales Representative, SonicWall
German Speaker
Network security solutions
Be an early applicant
Network security solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To provide companies with technology that is as affordable as it is effective.
Role
Who you are
- 1–2 years of relevant experience in sales, renewals, inside sales or customer account management
- Fluent German (mandatory) and good English skills required
- Strong written and verbal communication skills
- Ability to analyze Installed Base data and translate findings into actionable business recommendations
- Critical thinking and consultative mindset
- Ability to combine complex data and analyses into clear business plans that support decision-making
- Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines
- Self-starter with strong follow-through and ownership mentality
- Excellent analytical and problem-solving skills
- Strong cross-functional collaboration skills
- Ability to quickly learn and utilize internal systems and tools
Desirable
- Experience in the technology or cybersecurity industry
- Experience working with CRM systems (e.g. Salesforce or similar platforms)
- Experience working with subscription-based business models
What the job involves
- Proactive outbound phone and email communication with existing Customers and Channel Partners within the Installed Base (DACH region)
- Drive subscription renewals, upsell and cross-sell opportunities based on Installed Base data and reporting
- Utilize installed product subscription records to increase active subscribers and attach rates
- Support and execute Installed Base growth initiatives and lifecycle management programs
- Identify whitespace opportunities within existing customer environments
- Act as liaison between Customers, Partners and the SonicWall sales organization to ensure smooth information flow
- Support regional sales teams with Installed Base insights and renewal intelligence
- Drive lifecycle management process improvements among Partners and Customers
- Serve as initial point of contact for Installed Base-related data inquiries
- Maintain accurate documentation of Installed Base activities, projects and initiatives in CRM systems
- Leverage cross-functional resources (Sales, Renewals, Channel, Operations) to achieve revenue targets
Our take
As workplaces become more distributed, and cyberattacks get smarter and more frequent, companies require more robust cybersecurity systems to protect themselves and their customers. SonicWall offers next-gen firewalls and cybersecurity solutions for hyper-distributed spaces, to allow businesses across industries to protect their vital infrastructure and data.
SonicWall was founded in 1991, and has continuously delivered internet security solutions and appliances for the evolving digital world. Its products can stop targeted cyberattacks and manage remote workforce access, as well as facilitate secure cloud adoption, zero-trust security, and more. In addition, the company publishes the world’s most quoted ransomware threat intelligence in the SonicWall Cyber Threat Report.
SonicWall has been awarded the CRN Annual Report Card Award for Enterprise Network Security, showing that it is a top technology vendor in its field. The company continues to improve its products, with several recent and future releases contributing to enhancing the protections it offers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- Educational Assistance: we enhance formal training with individualized development programs, mentoring, networking, stretch assignments and growth opportunities
- Time to Recharge: with paid time off, ample holidays and a great work-life balance, our employees have the time they need to rest and come back with new and fresh ideas
- Rewards for Your Achievements: long and short-term incentive programs reward your achievements both this year and down the road
- The Ability to Make a Difference: our community efforts, charity drives and other involvement programs allow us to work towards a better world together
- Wellness Programs That Support the Whole You: we put employee health and wellness first because it is essential for the health of our business
Company HQ
Milpitas, CA
Leadership
Paul J. Ilse
(CEO)Joined FPO in 2015 and continues to support the firm’s portfolio companies while leading SonicWall’s next phase of growth. Serves on the boards of Follett School Solutions, QGenda, and VitalSource, and has previously served on the boards of Discovery Education, NMI, ClickSoftware, BluJay Solutions, 2Checkout, and HealthcareSource.
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