Technical Account Manager, Veza
+ Equity
Data security platform
Be an early applicant
Data security platform
101-200 employees
Be an early applicant
+ Equity
101-200 employees
Company mission
Veza's mission is to give their customers the confidence to securely adopt cloud data systems.
Role
Who you are
- Bachelor’s Degree or equivalent experience
- At least 10 years in technical account management, customer success engineering, or a related role, with extensive experience in IAM solution deployment and management
- Experience with hosted platforms, including private/public cloud IaaS, PaaS, and SaaS
- Proficiency with IAM protocols (SAML, OAuth, SCIM), governance, and identity providers (e.g., PingFederate, Okta, ForgeRock)
- A customer-centric approach to problem-solving, with a proven track record of managing end-to-end project lifecycles in an engineering capacity
- Experience in a technical customer-facing position at a software company
Desirable
- Willingness to work outside of standard hours to collaborate with global IT services teams
- Familiarity with REST APIs and SDKs
- Familiarity with HRMS platforms
- Knowledge of directory services (e.g., Active Directory, SQL, PostgreSQL)
- Experience with provisioning architecture and HRMS platforms
- Willingness to adapt to a dynamic, fast-paced environment and work outside of standard hours as needed to support global clients
What the job involves
- Veza is seeking a Technical Account Manager who will play a crucial role in guiding our enterprise customers through the adoption, optimization, and expansion of Veza’s platform.
- This results-oriented role requires a candidate who combines deep technical knowledge with strong account management skills, ensuring that customers achieve their business KPIs with Veza.
- Reporting to the VP of Customer Success, you will be the primary point of contact, responsible for aligning technical solutions to business objectives and managing the customer relationship lifecycle independently
- Trusted Technical Advisor: Act as the go-to advisor, providing customers with in-depth technical guidance on Veza’s platform and its integration within their unique environments. This includes ongoing and hands-on support integrating additional applications
- Solution Design and Optimization: Design and implement innovative end-to-end technical solutions that meet customer objectives and optimize their identity security strategies
- Account Management and Advocacy: Own the customer relationship from onboarding through renewal, advocating for their needs and ensuring their priorities are represented in escalations and product development
- Customer Enablement: Train customers to be self-sufficient with Veza’s platform, empowering them to maximize value and align the solution with their strategic goals
- Strategic Reviews and Planning: Conduct regular business and technical reviews, including Quarterly Business Reviews (QBRs), to track progress against KPIs, identify areas for improvement, and plan for future growth
- Proactive Risk Assessment: Perform regular health checks to monitor customer environment stability, identify risks, and recommend technical adjustments that support sustained success
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2025 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
The cloud security sector is becoming more and more competitive, and Veza will need to take advantage of its funding success in order to scale and maintain its enviable market position. Having cemented a number of crucial partnerships, including with cloud giant Google Cloud, and onboarded enterprises such as Intuit and AMD, Veza shows no signs of slowing down.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2023
$15m
LATE VC
Apr 2022
$110m
SERIES C
Total funding: $125m
Company benefits
- Paid medical, dental & vision
- Flexible PTO
- Work from home stipends
- Remote-first
Company values
- Stay customer obsessed
- Iterate, adapt & innovate
- Act with integrity
- Lead with humility
- Demonstrate the will to win
Company HQ
Mountain View, CA
Articles
Leadership
Tarun Thakur
(CEO)Was a Senior Manager of Product Management at Data Domain, and co-founded Datos IO. Was GM of Rubrik's Database Products.
Maohua Lu
(CTO)Previously worked as a Research Staff Member at IBM. Then joined Datos IO as Technical Director. Was also a Senior Staff Engineer at Rubrik.
Robert Whitcher
(Chief Architect)Was Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. Joined Datos IO as Principal Architect in 2015.
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