Forward Deployed Engineering Manager, C1

• You’re an experienced engineer or technical leader who enjoys building teams as much as building software
• You have a track record of managing or mentoring engineers in customer-facing or professional services roles
• You’re skilled at balancing hands-on technical delivery with leadership and program-building responsibilities
• You have strong experience in Go (preferred) or another backend language such as Python, TypeScript, or Java
• You’re fluent in APIs, webhooks, and modern identity standards (SCIM, SAML, OAuth) and have experience building integrations with third-party services
• You communicate clearly with both engineers and executives, and can represent technical decisions confidently to customers
• You thrive in a fast-paced, iterative environment and enjoy helping others succeed in ambiguous situations
• You embody ConductorOne’s values: Earn the Customer’s Trust, Embrace Change, Practice Compassionate Candor, and Be the Conductor

Desirable

• As a Forward Deployed Engineering Manager at ConductorOne, you’ll lead the team responsible for building the integrations, automation, and bespoke workflows that make identity infrastructure reliable, safe, and delightfully simple to operate
• You’ll help shape and scale the Forward Deployed Engineering (FDE) program — defining its processes, mentoring engineers, and ensuring that ConductorOne’s most strategic customer projects are delivered with excellence
• You’ll spend part of your time as a hands-on FDE: embedding with customers, building production-safe software, and translating customer needs into scalable product features
• The rest of your time will be focused on building and managing the program — hiring, coaching, setting direction, and partnering across Product, Engineering, and Customer Success to ensure the FDE function delivers consistent impact and quality
• Lead, mentor, and grow a team of Forward Deployed Engineers delivering high-impact customer integrations and automation
• Help define and scale the FDE program — building repeatable processes for project scoping, delivery, quality, and handoff
• Serve as both player and coach: actively contribute to customer engagements while developing the long-term vision for the program
• Collaborate with Product and Engineering leadership to identify patterns from customer work that should become productized features
• Partner with Customer Success and Solutions teams to ensure customer needs are translated into reliable, production-ready implementations
• Design, implement, test, and operate connectors, APIs, and provisioning flows that integrate ConductorOne with external systems
• Provide technical guidance and review across projects, ensuring best practices around security, observability, and maintainability
• Build feedback loops that turn customer experience into roadmap insight and continuous improvement for the FDE team
• Hire and onboard new Forward Deployed Engineers, establishing a strong team culture of ownership, pragmatism, and customer obsession
• Occasionally travel to meet with customers, lead workshops, or support major deployments