Senior Product Communications Manager, Equinix
Global Markets & Product Organization
$150-245k
Salary applicable to US applicants and is dependent on location. For Toronto applicants the range is 131,000 - 181,000 CAD / Annual. + Bonus for all
Digital infrastructure company
Be an early applicant
Digital infrastructure company
1001+ employees
Be an early applicant
$150-245k
Salary applicable to US applicants and is dependent on location. For Toronto applicants the range is 131,000 - 181,000 CAD / Annual. + Bonus for all
1001+ employees
Company mission
To provide finance, manufacturing, transport, government, and healthcare organizations a cloud-first world.
Role
Who you are
- Outstanding written and verbal communication skills. Demonstrated writing ability that is engaging, organized, and simple to follow. Experience with communications related to complex products and technology concepts is required, with cloud/hyperscale or data center experience a plus
- Proven 12+ years’ experience with global technology companies and a proven track record of managing high-impact executive, internal, and external communications and/or change management programs
- Ability to develop and leverage strong partnerships across a matrixed organization, harmonize various perspectives/objectives, provide sound counsel, prioritize, and deliver impactful outcomes for all audiences and stakeholders
- Extensive experience working with technical audiences and personas
- Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and across multiple channels
- Utilize communications KPIs and metrics to show success
- Ability to work well under pressure while managing multiple projects, priorities, stakeholders, and deadlines simultaneously in a dynamic, fast-paced environment. Excellent follow-through skills are necessary
- An independent, self-directed thinker with the ability to shape and drive strategy, formulate a clear point of view, exercise sound judgment, and make an impact quickly
- Poised executive presence with succinct presentation/facilitation skills, comfortable collaborating with and presenting to executives and leaders
- Receptive to feedback and input from others and quick to apply changes with strong attention to detail
- An agile, flexible individual with a “can-do” problem-solving approach
- Confidentiality and business ethics; demonstrates outstanding judgment and discretion
- Strong and confident leadership style
- BA/BS degree in Communications or equivalent preferred
- Strategic Thinker: You see the big picture and understand how product communications can drive organizational success and industry impact
- Creative & Innovative: You bring fresh ideas to the table and enjoy experimenting with new ways to engage employees and deliver messages
- Collaborative: You can easily partner with multiple stakeholders to gain alignment and trust quickly and efficiently
- Results Driven: You are comfortable in a fast-moving, dynamic environment with the ability to pivot quickly to deliver results
- Empathetic Leader: You understand and care about the employee experience and can translate that into effective communication strategies
What the job involves
- As Senior Manager of Product Communications for Equinix’s Global Markets and Product Organization (GMPO), you will lead the development and execution of strategic communications that shape how our product vision, innovation, and roadmap are understood across internal and external audiences
- This high-impact role partners closely with senior product and engineering leaders in the GMPO leadership, as well as Product Marketing, Public Relations, Analyst Relations, Social Media, Internal Communications, People Messaging, Operations, and Go-To-Market Readiness teams, and key stakeholders in other functions as we scale and evolve
- Your role will be to drive the overall communications strategy for Equinix’s product portfolio, encompassing planning, cross-functional alignment, content creation, processes, and reporting
- Drive product communications strategy for external and internal comms initiatives to ensure alignment with company and functional priorities, values, and culture
- Develop strong partnerships with product executives, engineering leaders, and cross-functional business teams to identify and amplify key initiatives as they pertain to product strategy, new product introductions, roadmap, and key milestones
- Create and deliver product-specific communication to key stakeholders and target audiences, determining messaging, timing/cadence, and delivery channels – ensuring alignment with audience needs and broader functional priorities and initiatives. Use human-first language that is clear, concise, and tailored to the audience
- Partner with Product leaders to communicate product strategy to the GMPO team and other internal stakeholders
- Strategize with PR, AR, IR, and Social on product launches and milestones, as well as identifying storytelling opportunities for key industry trends
- Partner with the Chief of Staff leaders to support all-staff meetings/town halls, regular updates, executive memos, and change management. Act as a liaison between Product Management teams and Corporate Communications functions to elevate product stories and initiatives
- Support communication efforts during organizational changes or important transitions, ensuring that messages are transparent, timely, and consistent. Act as a trusted advisor on navigating sensitive situations with empathy and clarity
- Manage and optimize internal communication channels to ensure effective distribution of messages across teams, including SharePoint, Slack, Poppulo, and Viva Engage
- Create Product communications content for blogs, internal announcements, all-hands, and news sites
- Uphold corporate content governance and branding policies
Our take
Equinix is a veteran player in the digital infrastructure market, connecting industry-leading organizations in finance, manufacturing, retail, transportation, government, healthcare, and education.
The company provides a range of services within the categories of digital, support, data center, and interconnection, with capabilities including, for example, simplifying hybrid cloud deployments or securing on-site deployments. It has an extensive range of partners, granting its clients access to a vast range of industry-leading technologies atop its own offerings.
With a wide global presence, Equinix has secured a path to continued success by its ability to keep abreast of developments in the space. The company is comfortably positioned to remain a robust and leading player across multiple growth avenues and can be expected to make more smart developments and partnerships in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
Redwood Shores, Redwood City, CA
Leadership
Adaire Fox-Martin
(CEO & President)Prior to becoming CEO of Equinix in 2024, Adaire spent nearly 3 years at Google in various roles, including Head of Google Ireland and President of Google Cloud Go to Market. She also spent nearly 14 years at SAP and over 18 years at Oracle Corporation.
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