Engineering Manager, Favor
3 days a week in office
Contact-free food and essential order service
Be an early applicant
Contact-free food and essential order service
1001+ employees
Be an early applicant
3 days a week in office
1001+ employees
Company mission
To create a more connected community to get anything delivered through an affordable and personalized service.
Role
Who you are
- A related degree or comparable formal training, certification, or work experience
- 7+ years of experience in a software engineering role including 2+ years of experience leading high performing engineering teams
- Experience mentoring, motivating, and leading a team through successful software projects
- Experience setting business expectations and scope as well as providing technology recommendations
- Experience working with public cloud providers and cloud native application development
- Experience in both a high-growth startup and growing medium sized company a plus
- Experience or familiarity with one or more of PHP, Kotlin, Scala, Python, Java, Node.js, React, MySQL, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch, XCUITest, Selenium, JUnit, NUnit, Espresso
- Excellent written and verbal communication skills
- Ability to communicate clearly with technical and non-technical stakeholders and cross-functional teams about engineering topics such as system architecture, API design, product roadmaps, and resourcing
- Ability to work with and lead other engineers in a collaborative and iterative environment
- Excellent problem-solving, issue identification and technical documentation skills; appreciation of simple design and a love to write clean, well-tested code
- Track record of timely delivery of high-quality software
- Passion for mentorship, guidance, and direct person-to-person interactions that create strong bonds among teams and individuals
- Ability to care deeply about people and help them become their best selves
- A love to learn and teach equally well and possess a growth mindset
- Ability to participate actively in the local development and open-source communities
- Ability to balance management and individual contributor responsibilities when needed and provide guidance on code reviews or pull requests
What the job involves
- Our engineers create the tools and applications that connect our customers, Runners, merchants, and support teams
- You will lead a team of engineers who build applications, services, and cloud infrastructure for Favor's product portfolio across multiple platforms including microservices, web, iOS, and Android
- This Engineering Manager will be a part of the menu quality and integration squad, focusing on driving better customer outcomes through accurate, enriched menus and automated ordering
- You will work closely with engineering and product leadership to instill a culture of quality and iterative development across all engineering disciplines and increase the quality, confidence, and reliability of everything Favor builds
- Manage a team of individual contributors, including responsibility for 1:1s, giving regular feedback, performance management and career development conversations
- Empower the team to deliver their very best
- Facilitate goal-level creation across the broader function and work with other managers to support team-level goal setting
- Understand the fundamentals of the business and ensure the technical roadmap aligns with the business opportunities
- Identify and implement enhancements to standards, processes, and tools
- Evaluate new technology solutions and partnerships to accelerate the engineering and product organization
- Collaborate closely with product management and engineering as equal stakeholders in the product development process
- Participate in architectural design and coordinate with other software engineering managers as needed to maintain a consistent approach across the suite of applications
- Consistently strive to improve collaboration and communications
- Partner with leaders to identify and plan capabilities required to meet customer needs
- Collaborate with product managers and stakeholders to determine priorities and impact
Our take
More and more people are looking to get things delivered fast, and businesses are trying to find inventive ways to meet the demand and get people’s purchases to them as quickly as possible. Favor solves this problem, with an on-demand delivery service that depends on “runners” to get products to customers quickly.
Customers can browse on the Favor app and select items from their list or input items from other stores in the delivery zone, and Favor runners will collect the item and deliver it within an hour. For customers in a hurry, this is obviously appealing. While many on-demand delivery services struggle to scale, Favor itself has managed to scale its operations across Texas and expanded into Philadelphia in mid 2022.
This centralization has given the company an advantage over competitors who have since gone out of business, but it isn’t yet clear if other competitors will imitate Favor's approach to gain market share. The company faces strong challenges from deep-pocketed rivals like DoorDash and Uber Eats.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$22m
SERIES B
Mar 2015
$13m
SERIES A
Total funding: $35m
Company benefits
- We offer premium health, vision, dental, life and 401(k) options. We go beyond the basics with complimentary meals, commuter benefits, dependent care, and of course - Favor delivery credit and H-E-B discounts
- With a fitness center in the office, we equip you with ways to stay healthy and happy. Any complimentary meals and snacks always feature health options
- Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through beer Fridays, quarterly company-wide events, and regular connection opportunities
- Our HQ, the Eastside Tech Hub, is located in the heart of East Austin and boasts multiple lounge areas, a coffee bar, library, fully stocked kitchen, wellness center with bouldering wall, and more
- We offer unlimited PTO for salary employees and ample vacation time to all team members. We empower you to live your best life and do your best work!
- We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators
Company HQ
Holly, Austin, TX
Leadership
Keith Duncan
(CEO, not founder)Began working at the company as SVP of Sales & Business Development and was promoted to CRO within 4 years. They then worked as CRO at Orchard before returning to Favor as CEO in 2023.
Salary benchmarks
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