Global HR Manager, Away
Retail Focus
$110k
+ Equity + Bonus
Luggage for the modern traveller
Posted today
Luggage for the modern traveller
501-1000 employees
Posted today
$110k
+ Equity + Bonus
501-1000 employees
Company mission
To transform travel to inspire people to get Away more and see more of the world.
Role
Who you are
- You're an experienced HR generalist with a deep understanding of employee relations, HR operations, and compliance—especially as they relate to distributed, hourly, or non-exempt workforces
- You’re energized by improving systems and processes, and you’re at your best when helping others succeed
- You possess thorough knowledge of U.S. employment law and HR compliance; global exposure is preferred, but not required
- You’re proficient in using and optimizing HR systems (e.g., HRIS, ticketing tools, dashboards); bonus points for experience with low-code/no-code tools or AI-enabled workflows
- You’re comfortable with compensation concepts like benchmarking, pay adjustments, and leveling frameworks
- You’re detail-oriented and organized, with the ability to manage multiple priorities while maintaining consistency and accuracy
- You’re a clear and confident communicator—able to coach, influence, and align across levels
- You have a bias for action with a problem-solving mindset; you proactively identify gaps and take steps to close them
- You’re collaborative and people-centered, you take pride in delivering HR support that feels human and thoughtful
- You’re able to maintain discretion and handle confidential information with integrity and care
- You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
- You’re agile, and motivated by a fast-paced and ever changing environment
- You’re passionate about transforming travel for all (but that’s a given!)
What the job involves
- We are hiring a Global HR Manager to join our People & Culture team. This position reports to the Director, People Operations and takes Away further by serving as the connective tissue between our field teams and HQ People functions—ensuring our HR operations are consistent, compliant, and people-first
- This role plays a key part in shaping and scaling the day-to-day HR experience for our global retail and non-exempt population, driving forward everything from employee relations to process improvement
- You’ll build consistent, tech-enabled HR processes that scale with our growing global retail footprint
- You’ll lead the employee experience across our non-exempt population, partnering closely with People, Legal, Payroll, and IT to bring clarity, structure, and a sense of belonging to every step of the employee lifecycle
- You’ll act as the primary HR contact for retail and non-exempt employees globally, building trusted relationships and serving as a go-to partner for frontline managers and field leadership
- You’ll manage employee relations issues from intake to resolution, working in close collaboration with Legal and the Retail People Partner to ensure fair, timely, and compliant outcomes
- You’ll coach retail leaders through performance, policy, and workplace matters, equipping them with tools to lead confidently and consistently
- You’ll monitor and analyze ER trends to identify root causes and recommend scalable solutions, supported by dashboards and ongoing reporting
- You’ll oversee key People Ops processes for retail and non-exempt employees, including onboarding, offboarding, job changes, leave administration, and terminations—ensuring accuracy and a smooth employee experience
- You’ll execute compensation changes (promotions, adjustments, merit) in alignment with internal frameworks, working in partnership with the People and Total Rewards teams
- You’ll build and maintain automated trackers, approval flows, and dashboards that bring visibility and efficiency to everyday People processes
- You’ll partner with Payroll, IT, and Legal to troubleshoot gaps and optimize handoffs across systems, tools, and workflows
- You’ll support HRIS updates and access audits as part of our ongoing People Tech hygiene and compliance
- You’ll help shape and apply people policies with consistency across locations, aligning with federal, state, and local requirements while reflecting Away’s culture and values
Application process
- Deadline to Apply; August 23, 2025 at 1:00 AM UTC
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a big overhaul, and has survived through both a global pandemic and controversial former CEO.
The company, now headed by co-founder Jen Rubio, spent some time revamping its core business and working on its workplace culture, and has successfully grown its internal infrastructure and retail presence in the last couple of years. In 2022 it partnered with United - its first partnership with a major airline - to provide customers with onboard amenity kits, which represents another step in the company's impressive return to form.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Stock options
- Paid Time Off
- Health coverage
- 401(k)
- Family leave
- We provide the conditions for you to achieve remarkable things
Company HQ
SoHo, New York, NY
Leadership
Jen Rubio
(CEO)Trustee of the Whitney Museum of American Art. Previously Head of Social Media at Warby Parker, and Global Head of Innovation for AllSaints.
Salary benchmarks
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