Senior Platform Engineer, Solace
$150-200k
Patient advocates for navigating healthcare
Be an early applicant
Patient advocates for navigating healthcare
501-1000 employees
Be an early applicant
$150-200k
501-1000 employees
Company mission
To bring humanity back to healthcare by empowering patients, improving outcomes, and restoring the promise of the US healthcare system.
Role
Who you are
- You are a generalist who can work both independently and as part of a team, spanning high-level architecture and low-level foundations
- You are curious and always learning
- You look deeper than the surface at how systems work, how they fail, and how they can self-heal
- You take pride in your craft, have impeccable communication skills, and you absorb feedback exceptionally well
- You aren't afraid to make mistakes and learn more from them
- Above all, you enjoy taking ownership and are stifled by large organizations
- Platform engineering requires a diverse and wide-ranging set of skills. We are looking for the following core skills and experiences:
- Experience working in a start-up environment
- Experience building scalable infrastructure for hosting web applications or data workloads
- Deep troubleshooting. You relentlessly dig through architectural and abstraction layers to identify root causes, sometimes under time pressure. You have done this solo and in a team. You have generated and tested hypotheses. You have generated and implemented solutions
- Fluent on the command line and comfortable working with Linux
- Strong communication skills
- Cloud infrastructure. Experience working with GCP, AWS, or Azure. GCP experience preferred. Bonus for experience working with cloud landing zones. Familiar with GitOps technologies, such as Terraform
- Networking. Understanding VPCs, subnets, routes, peering, DNS, load balancers, L4/L7 routing, CDNs, TLS, and how they all work together
- Observability. Integrated and worked with tools such as Datadog and OpenTelemetry for infrastructure monitoring, application performance monitoring, and database performance. Comfortable helping instrument application code, building dashboards, and working with application engineers
- And one or more of the following focus areas:
- Site reliability. You have improved performance, reliability, and cost across the entire stack, from front-end to back-end
- Kubernetes. Understand how to best use its self-healing and extensibility to run workloads scalably, resiliently, and securely, and fix it when it breaks
- Polygot. Comfortable with different languages and learning new ones. Proficient at reading code, understanding what it does, and its operational characteristics during runtime
- Devops. Built, optimized, and maintained continuous integration and continuous delivery systems
- Developer Product Experience. You built tools and low-friction experiences for product engineers, designing and delivering them with a product mindset
- Security. Worked in a highly-regulated industry such as healthcare with cloud infrastructure
What the job involves
- Good plumbing is quiet and invisible, and so is good infrastructure
- As a Senior Platform Engineer at Solace, you will join our nascent platform engineering team and help build the infrastructure powering the future of health care
- You enable product engineers to move aggressively and deploy daily, build safeguards to autonomously recover from failures, and fix things when they can't
- Help build out our cloud infrastructure and application platform
- Assess risk and impact for changes to our live environment
- Join our on-call rotation
- Troubleshoot problems emerging from complex interactions of technology, governance, and people
- Design and build autonomous self-healing processes in our systems
- Be a resource for product and data engineers in your areas of expertise. Learn and grow into other areas of expertise
- Communicate with stakeholders and internal platform customers
Our take
The US healthcare system is complex and difficult to navigate. This leaves many patients overwhelmed with paperwork and insurance claims, and struggling against limited provider availability.
Solace has set out to tackle this issue, by connecting patients with expert healthcare advocates. These professionals, including former doctors and nurses, offer support and guide patients through their healthcare challenges.
With substantial funding to its name, Solace is in a position to expand its services, grow its network of advocates, and enhance coverage across Medicaid and private insurance plans. Alongside a partnership with Medicare, Solace aims to make healthcare advocacy more accessible and continue empowering patients with expert support.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Feb 2026
$130m
SERIES C
Apr 2025
$60m
SERIES B
Total funding: $204m
Company HQ
Centennial, Redwood City, CA
Leadership
Jeremy Gurewitz
(Co-Founder & CEO)Previously a VP at Literati and Imperfect Foods. Prior to that, they were a Senior Manager of Growth at Man Crates and an Associate Portfolio Manager at Lord Abbett & Co.
Sara Sargent
(Co-Founder & CPO)Previously the Head of Brand at Synthesis and Literati. They were also an Independent Creative & Brand Strategist as well as the Lead Content Editor at MV3 Marketing.
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