Solutions Architect, Cleerly

• This is an exciting opportunity for a Solutions Architect who thrives on making a real difference and loves unique challenges
• As the Solutions Architect, you will require a cross-functional level of technical understanding and expertise across multiple technology platforms
• Minimum 10 years of experience working with customers in a pre-sales or post-sales technical role
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Experience and track record of success tailoring software solutions to customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling events
• Strong background in all aspects of systems & environments integration including network engineering, hardware virtualization configuration (e.g. EC2, VMware, etc.) and cloud platform architecture (e.g. AWS)
• Extensive knowledge of and experience with healthcare information systems technology (e.g. EMR, PACS, etc.)
• Working knowledge of medical imaging, DICOM & HL7 protocols
• Ability and flexibility to attend frequent customer calls, and occasional travel to work with customers on-site
• Being able to work autonomously as well as a part of a cross-functional team
• Excellent written and verbal communication skills
• Highly curious and willing to stretch, learn, develop, and (at times) be uncomfortable
• At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus

Desirable

• At Cleerly we strive to create world-class precision healthcare products within the non-trivial FDA-regulated landscape. We’re excited to push the technological boundaries and create cutting edge experiences that are loved by clinicians and patients
• As a Solutions Architect, you will be helping to create the future of precision heart care by supporting mission-critical initiatives as part of a fully remote, cross-functional team
• This role will report into the technology organization: VP Client Services
• Both pre-sales and post-sales technical support and troubleshooting to enable successful sales, implementation and post-implementation support
• Demonstrates technical leadership and subject matter expertise on Cleerly’s products, platforms, web services, and image transfer
• Work with client stakeholders to design Cleerly implementation and deployment solutions within their environment meeting client needs while following best practices
• Work hands-on with customers to demonstrate and communicate implementation best practices on Cleerly technology
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers
• Makes technical sales presentations & technical integration discussions for new customers, partnering with Sales team
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process
• Provide guidance on how to resolve customer-specific technical challenges
• Maintain a deep understanding of competitive and complementary technologies and vendors and how to position Cleerly in relation to them
• Collaborate with Product Management, Engineering, and Implementation to continuously improve Cleerly’s products and implementation