Technical Account Manager, VideoAmp
Linear Ops
$120-140k
+ Equity
Advertising measurement and optimization
Job no longer available
Advertising measurement and optimization
501-1000 employees
Job no longer available
$120-140k
+ Equity
501-1000 employees
Company mission
To reinvent how media is bought, sold, and valued, shaping a more efficient advertising ecosystem.
Role
Who you are
- Strong problem-solving skills and attention
- Bachelor’s Degree preferred
- 3+ years of experience in a technical client-facing role, preferably in the advertising and/or television broadcast industry
- Deep industry knowledge in Linear TV Broadcast, Broadcast Syndication, TV service providers, markets, and technologies strongly preferred
- Strong technical skills and knowledge of relevant technologies and systems, including databases, APIs, and scripting languages
- Passion for designing processes that scale and “getting their hands dirty” by digging into technical operations for optimal solutions
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
- Capacity to manage multiple projects with tight deadlines
- SQL competency, understanding of complex query structure for large datasets
- Strong documentation skills for capturing the project and processes
What the job involves
- The Technical Operations team is a key part of VideoAmp responsible for supporting new client onboarding, expanding solutions for existing clients, and ongoing maintenance of VideoAmp systems to support client needs
- You will be responsible for providing technical support for clients, working closely with VideoAmp Sales, Client Success and Engineering teams to investigate and provide detailed technical assessments of issues and recommended resolutions
- In addition to onboarding and technical support, you will also play a critical role in taxonomy and data-dictionary creation and maintenance
- You will be responsible for regular communications with clients to collect requirements and investigation and troubleshooting issues that arise when implementing client requests
- You will work closely with our Engineering and Product teams to identify root causes and develop solutions
- You will be responsible for maintaining VideoAmp Linear Broadcast, Syndicated, and Commercial dictionaries, implementing new and improved processes to achieve best in class status for VideoAmp taxonomy and dictionary solutions
- Lead the technical onboarding process for new clients which could include platform setup and data integration
- Serve as the primary technical point of contact for clients, providing ongoing support and troubleshooting for technical issues by utilizing internal databases and tools
- Work cross-functionality with internal teams in product, engineering, and data science if needed to investigate, resolve, and help update clients or team technologies, processes, or policies where needed
- Monitor platform and data performance to proactively identify and resolve issues before they impact clients
- Maintain up-to-date knowledge of the latest technologies and trends in TV and video advertising
- Continued support for book of business by resolving any questions or requests that arise
- Daily communication with account teams for reviewing current and upcoming business needs and timelines
- Owning and developing end to end documentation on processes or workflows for the team, helping build out knowledgebase
Our take
For companies looking for a more advanced and streamlined advertising ecosystem, VideoAmp provides tools to measure, transact with and unify audiences that were previously hard to interact with across the disparate traditional systems of TV, streaming and digital media.
In today's world where digital users are keenly aware of their data being used, sold and analyzed, VideoAmp has shrewdly put user privacy at its forefront. Its suite of data and software solutions allows a view of the audience which powers a more effective value exchange for the whole industry. Audiences no longer have to see irrelevant advertising and companies can bring users the content they want to see without compromising privacy.
The company has raised significant funding, further accelerating its leadership position in optimization solutions for the convergent TV ecosystem. This capital has also allowed VideoAmp to acquire Elsy, a media investment optimization platform. Alongside partnerships with media giants Omnicom Media and NBCUniversal, this is testament to VideoAmp’s growing momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2023
$150m
SERIES G
Oct 2021
$275m
SERIES F
Total funding: $531.6m
Company benefits
- Unlimited paid time off each year
- Company sponsored health, dental and vision benefits for you and your dependents
- Annual vacation and childcare stipends
- Access to state-of-the-art fitness classes and personal trainers to promote your well-being
- Partnership with DoorDash for meal deliveries
- Employee Advisory Groups / Proactive Social Groups
- Pet Funds + Pet Care Savings
- 401k Plan
- Referral Bonus
- Progressive approach to paid parental leave
- Epic personal and professional growth opportunities
Company values
- Create trust
- Do more with less
- Figure it out
- Ship it fast
- Make it fun
- Embrace wellness
- Grow exponentially
- Be a legend
Company HQ
Sawtelle, Los Angeles, CA
Articles
Leadership
Ross McCray
(Board Member and Founder)They studied at the University of California, Los Angeles, before dropping out to co-found VideoAmp in June 2014.
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