Implementation Manager, Canary Technologies
Strategic Global Brands
$135-175k
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
$135-175k
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 5+ years in enterprise project management, technical onboarding, or large-scale deployments (hospitality/SaaS preferred)
- Proven success leading multi-property or brand-level deployments
- Strong expertise in hotel technology systems (PMS, POS, CRM, payment integrations)
- Advanced program management skills with tools like Smartsheet, Notion, Linear
- Excellent stakeholder management and executive communication skills
- Deep understanding of hotel operations and enterprise rollout challenges
- Ability to thrive in fast-paced, high-growth environments
What the job involves
- The Enterprise Implementation Manager will lead enterprise-scale deployments and onboarding of Canary’s solutions across multi-property hotel groups and brands
- This role is responsible for managing complex, multi-system integrations, coordinating rollouts across hundreds of properties, and ensuring flawless execution with minimal supervision
- Working closely with the Enterprise Customer Success Manager, the Enterprise Implementation Manager serves as the bridge between enterprise clients, product, and engineering—ensuring successful adoption and long-term value creation
- Own end-to-end implementation for enterprise hotel groups from planning through deployment and handoff
- Coordinate multi-property rollouts across hundreds/thousands of properties, balancing timelines and dependencies
- Manage complex system integrations (PMS, POS, CRM, payments, APIs)
- Act as the primary deployment liaison for enterprise client stakeholders, including IT and operations leadership
- Develop scalable processes, frameworks, and playbooks for enterprise deployments
- Deliver executive-level communication: project updates, risk assessments, strategic alignment
- Partner cross-functionally with Product, Engineering, and Support to resolve technical challenges
- Drive continuous improvement of enterprise onboarding practices
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
SoMa, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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