Senior Collections Analyst, ID.me

• The ideal candidate will have experience preparing and reviewing sales orders and invoices, accounts receivable journal entries, account reconciliations, managing collections outreach & maintaining schedules
• 3+ years related experience in accounts receivable and/or revenue accounting
• Intermediate-to-advanced Excel capabilities
• Strong accountability, organization, and attention to detail
• Ability to work independently and thrive, while also contributing to team goals and objectives
• Ability to effectively operate in a fast-paced environment and adapt to change
• Strong interpersonal, communication, and messaging skills
• Strong analytical & problem solving skills; high level of curiosity, ability to dive deep, find solutions and deliver results

Desirable

• The Senior Collections Analyst will support the Company’s day-to-day accounts receivable function
• This position will report to the Director of Revenue and will be expected to work cross-functionally & build relationships across multiple departments
• Led the accounts receivable and collections activities, including billing, customer collections, and maintaining the accuracy of customer records
• Support sales order management and billing to ensure timely, accurate, and complete accounting and reporting of revenue-generating transactions
• Provide timely and professional responses to customer billing inquiries & lead customer outreach efforts to ensure the accuracy of customer contacts & collectability
• Assisted with ongoing projects for streamlining and automating collections processes
• Partner with the Sales and Revenue Operations teams to comply with internal policies and GAAP
• Support external audits by providing documentation and explanations related to accounts receivable
• As needed, provide ad-hoc analysis and support for general financial operations to support business and any other special projects