Hiring Coordinator, Monzo
Executive, 12 Month Fixed Term Contract
£44-65k
+ Share options
Digital-only bank platform and marketplace
Posted today
Digital-only bank platform and marketplace
1001+ employees
Posted today
£44-65k
+ Share options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- Have experience in Hiring Coordination, ideally for senior stakeholders
- Have experience juggling multiple candidates, roles and stakeholders at once all whilst maintaining a great experience for all
- Are adaptable to change and changing priorities and driven by working in a fast paced environment
- Love problem solving and an ability to project manage to keep things running on time
- Have the ability to assess true priorities within a role where everything is important and often urgent
- Are highly organised with exceptional attention to detail
- Have proven experience managing highly confidential processes with a high degree of integrity
- Have strong communication skills at all levels
- Are willing and able to support meeting candidates in the London office for interviews and onboarding as required
What the job involves
- To design and deliver an outstanding Hiring Coordination service in the Executive Hiring squad
- You’ll partner with Exec Recruiters, Executive Assistants and search firms to ensure a seamless exec hiring process
- You’ll schedule interviews for our most senior candidates and roles
- You’ll also manage successful candidates’ pre-onboarding journey (systems onboarding, travel & accommodation, equipment delivery, background checks), and work with the teams they’re joining to make sure their onboarding plans run like clockwork and they’re set up for success from day 1 and beyond
- Creating and maintaining a world class Hiring Coordination process for all of Monzo’s senior candidates including VP, C Level and Board members, including:
- Working with search firms and Executive Assistants to unblock diaries and schedule interviews, meetings and calls
- Adapting our usual coordination workflows to suit the needs of our most senior candidates
- Creating and communicating key coordination metrics for the Exec squad, including time to schedule and interview lead time
- Maintaining confidentiality, and ensuring our candidates and partners do the same, including managing the signing of NDAs
- Sending out contracts and paperwork once a candidate has accepted an offer to join us
- Creating search update reports and presentations as needed
- Booking travel and arranging itineraries for candidates
- Managing the pre-onboarding process for all exec candidates, including systems onboarding, equipment ordering and arranging travel & accommodation
- Working closely with the Reward team to manage the background check process for our SMCR hires (as well as checks for those in non-SMCR roles)
- Partnering with relevant teams to support new hires’ onboarding, making sure they’re set up for success from day 1 and beyond
- Meeting candidates in the office, always giving a great experience from the get-go
- Contributing to and leading on Exec Hiring Projects and supporting the Exec squad and wider Hiring team with ad-hoc tasks as appropriate
- Coordinating the post offer hiring process of other confidential roles at Monzo, including those within the People Collective and confidential short term staff
Application process
- Recruiter Call
- Initial Call
- Take Home Task (max 2 hours)
- Role Specific Interview (45 mins) & Values & Collaboration Interview (45 mins)
- Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our hiring team at various points during your process, but if you do have any specific questions before this please contact us on katieescott@monzo.com
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$423.2m
LATE VC
Total funding: $1.8bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
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