Program Manager, Lime
City Compliance
$106-140k
+ Equity + Annual performance bonus
Electric bike and scooter rentals
Be an early applicant
Electric bike and scooter rentals
1001+ employees
Be an early applicant
$106-140k
+ Equity + Annual performance bonus
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- This role is ideal for someone who is detail-oriented, analytical, and passionate about building scalable solutions that uphold our commitments to cities
- 5+ years of experience in tech-enabled operations, with experience automating complex business processes at large-scale
- A master in writing efficient SQL, with expertise in BI tools (e.g., Tableau, Google Scripts Python)
- Demonstrated ability to develop automated monitoring systems and scalable reporting tools
- Excellent cross-functional communication skills and comfort working with Legal, Government Relations, Engineering, and Data Science
- Experience building and documenting SOPs, escalation workflows, and operational playbooks
- Highly organized, with a strong attention to detail and a proactive approach to identifying risk
- High tolerance for ambiguity with a natural reflex for reducing a complex business problem into well-structured tangible components
- Not sure if you meet all the qualifications? If this role excites you we encourage you to apply
What the job involves
- The City Compliance team plays a critical role in upholding Lime’s permit obligations across global markets
- As a Program Manager, you’ll help develop the tools, processes, and insights that ensure we meet regulatory requirements and mitigate risk
- You will sit at the intersection of policy, data, and operations - building dashboards, driving monitoring infrastructure, and ensuring the right stakeholders are alerted to compliance issues
- Build and maintain scalable operational business solutions, focused on complete end-to-end process centralization and automation
- Partner with Data Science to integrate new datasets from various sources into a unified, coherent data model that supports analytics and reporting
- Support the development and implementation of systems to monitor compliance with local permit requirements across cities in the NA and APAC regions
- Help build scalable processes and tools that surface risks, track regulatory performance, and drive issue resolution
- Contribute to cross-functional workflows that ensure regulatory commitments are consistently met, including reporting, dashboarding, and escalations
- Partner with teams across Government Relations, Legal, Operations, and Data to ensure our compliance infrastructure supports market needs
- Participate in identifying opportunities for operational improvements and risk mitigation related to city compliance
- Help create internal documentation, workflows, and recurring reviews that improve visibility and accountability across teams
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company HQ
The East Cut, San Francisco, CA
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
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