Implementation Project Director, Garner Health
$133-177k
Offers equity
Data-powered doctor search tool
Be an early applicant
Data-powered doctor search tool
201-500 employees
Be an early applicant
$133-177k
Offers equity
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 5+ years leading enterprise, client-facing implementation projects
- Strong communication, leadership skills, and a result-oriented focus
- Driven cross-functional teams across multiple concurrent projects
- Experience implementing complex SaaS or health-tech solutions
- Partnered with clients and internal teams to analyze integration needs, data mapping, and workflow requirements essential for successful integrations
- Led client facing presentations and conducted regular status meetings with clients and internal teams, delivering clear and concise updates on project progress
- Educated clients on product features and best practices, providing the comprehensive training and resources necessary to maximize solution value
- Outstanding communication and interpersonal skills, adept at building trusted relationships with both clients and internal teams
- Facilitated post-implementation reviews to capture lessons learned and drive continuous improvement across implementation and client success practices
- Familiarity with project management and collaboration tools such as Salesforce, Slack, G Suite, Asana/Smartsheet, and others
- A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
- This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare
What the job involves
- We are seeking an exceptional Implementation Project Director to join our Implementation Team
- This role will report to the Director, Implementation
- This role will be responsible for managing the entire implementation lifecycle, from project initiation through completion, ensuring delivery of high-quality solutions that meet client expectations
- This role requires project management expertise, and the ability to effectively coordinate cross-functional teams and external stakeholders
- Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ
- Lead and manage the end-to-end implementation of large-scale and strategic client projects
- Create and maintain project plans, ensuring all tasks are completed within the defined timelines
- Proactively anticipate and navigate potential project risks, identifying challenges and proposing innovative solutions
- Document client requirements to ensure business needs are met and solution value is communicated
- Manage teams, vendors, and stakeholders to deliver project milestones seamlessly
- Serve as the primary contact for key client stakeholders throughout implementation
- Analyze integration, data mapping, and workflow needs with clients and internal teams
- Lead client presentations and status meetings with concise progress updates
- Educate clients on product features and best practices through in-depth assistance
- Provide training and resources to maximize client benefits from solutions
- Partner with cross-functional teams to ensure smooth delivery and client satisfaction
- Conduct post-implementation reviews to drive continuous process improvements
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2026
$118m
SERIES D
Dec 2021
$45m
SERIES B
Total funding: $179.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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