Director of IT, Coder

• Team management: We are gloabally distributed and this role requires someone that has led and scaled technical IT teams
• Demonstrated experience leading IT at scaling companies - balancing hands‑on execution with strategic thinking and proactive risk management
• Known for transparent communication, accountability, and surfacing problems early
• Proven success in remote, distributed environments (US, UK, Poland) with pragmatic, iterative plans
• Fluency with SSO/MFA, lifecycle automation, MDM for mixed fleets, and day‑to‑day SaaS administration
• Practical use of AI in IT operations (chatbot‑assisted support, triage, knowledge) with strong privacy and security habits

Desirable

• As the Director of IT at Coder, you will strengthen our corporate security and compliance posture while taking friction out of doing business
• You will lead a small, capable team, and design systems that scale globally with the business
• Your work protects our people, data, and keeps developers in flow
• You will set strategy and guide execution across IT’s core pillars
• You will partner across the company, support a growing global footprint, and weave AI into everyday operations
• You will deliver business-aligned plans, reliable systems, and measurable outcomes
• Reports directly to Coder's CFO, Inna Morgounova
• Connect IT priorities to business outcomes: Deliver clear, strategic roadmaps that anchor projects in overarching business objectives
• Set a near‑term IT plan (quarterly/annual) aligned to business and security needs; build 0–1 capabilities that remove friction
• Design and scale the IT organization: define clear mandates for existing team members, mentor them, and plan future hires based on evolving needs
• Identity & devices: standardize SSO/MFA, lifecycle automation, MDM, and least‑privilege access; automate provisioning and reviews
• User support: improve responsiveness, establish visibility into SLAs and CSAT, ensure EU/UK coverage, and drive self‑service through our AI support chatbot
• Vendor & SaaS: own vendor onboarding and due diligence; evolve the vendor onboarding process (Slack–Jira–Ramp); track renewals, license utilization, and spend
• Security & compliance: codify corporate security practices; support SOC 2 evidence and customer reviews; proactively surface and remediate risks for IT‑owned systems

• Introduction call with VP of People
• 45 min call with IT Lead
• 30 min call with our CoS
• 45 min call with either our VP of Engineer or Head of Security
• Final call with Hiring Manager
• We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and leadership