Senior CRM Administrator, Deskbird
Workplace management app
Be an early applicant
Workplace management app
21-100 employees
Be an early applicant
21-100 employees
Company mission
To enable companies around the world to realize the potential of hybrid work.
Role
Who you are
- +5 years CRM experience, (nice to have: at least 3 years in HubSpot)
- Proven track record of designing and implementing scalable CRM processes, across lead generation, sales pipelines, and invoicing
- Strong expertise in automations, workflows & reporting
- Hands-on experience with API handling and integrations
- Solid understanding of data governance and data quality management
- Ability to collaborate cross-functionally with Sales, Marketing, Finance & Data
What the job involves
- We are scaling fast, and looking for a highly skilled Senior CRM Administrator to take ownership of our HubSpot CRM environment
- This role is critical to ensuring best-in-class data management, automation, and process scalability across the customer journey, from lead gen, through quoting and lastly invoicing
- You will be both a hands-on system expert and a strategic partner
- Sitting within the Data Team (with future transition into Revenue Operations), you’ll be responsible for managing and scaling our HubSpot CRM & PlanHat ecosystem, driving automation and integrations, and ensuring data quality and governance across teams
- You will work closely with Marketing, Sales, Finance, and RevOps to enable a 360° CRM view, helping business achieve efficiency, accuracy, and growth
- Partner with stakeholders to design, implement scalable solutions aligned with business objectives
- Manage day-to-day operations including user management, workflows & pipelines
- Identify, design, and manage integrations via APIs to connect with other systems Own CRM data standards, including deduplication, compliance, enrichment, in close collaboration with the Data Team
- Ensure generated data is correct & seamlessly supports downstream systems (e.g. PlanHat for CSM’s)
- Stay ahead of CRM best practices, recommending and implementing tools and processes to keep us best-in-class
Our take
Swiss-based Deskbird is on route to become Europe’s leading workplace management platform that allows companies to create ordered but flexible environments.
The company has adopted a unique approach to workplace management, offering the first workplace software built around users instead of buildings. Along with standard functionalities like booking resources, the tool that has brought the company unique success is the ability, via mobile app, to identify who of their employees are in the office and thereby schedule meetings accordingly.
Following 2023 funding, the company will invest capital into extending reach across European markets, entering the US market, and to allow expansion of its product offerings. The company's 10 year plan is to be to workforce management what Salesforce is to CRM. A lofty goal, but the company is certainly setting itself up to achieve this in due time.
Freddie
Company Specialist at Welcome to the Jungle
Insights
91% employee growth in 12 months
Company
Company benefits
- Company-wide summit: We bring everyone in the company together in varying locations across Europe for a couple of days per year. Check out the video of our last company summit
- “Bursts”: We support you and your team to get together in one location whenever you need a face-to-face meeting
- Visit a deskbird: deskbirds are spread across exciting areas all over Europe and beyond. We encourage everyone to visit each other and expand your travel experiences
- Home office equipment: We are a remote-first company and we will support you financially in creating the home office environment that you nee
- Coworking budget: Take a spot in a modern coworking space around your corner
- Well-being: Sometimes we need to take a break, e.g. to strengthen our mental well-being. The wellness budget is there to ease your mind on this!
- Learning and development: We support our employees’ future careers and education by offering a yearly development budget they can freely use for coaching, certification and conferences
Company HQ
St. Gallen, SG
Leadership
Ivan Cossu
(CEO)Previously served as a Management Consultant for Lytica and as a Consultant for The Boston Consulting Group (BCG).
Jonas Hess
(CPO)Previously served as Strategy Manager of Digital Services and Electronics for BMW Group and as a Strategy Consultant for The Boston Consulting Group (BCG).
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