Product Enablement Manager, Onetrace
£50-55k
3-5 days a week in office (Canary Wharf, London WeWork)
Software to capture, document and streamline fire protection
Be an early applicant
Software to capture, document and streamline fire protection
21-100 employees
Be an early applicant
£50-55k
3-5 days a week in office (Canary Wharf, London WeWork)
21-100 employees
Company mission
To help businesses get to net zero and to scale carbon removal technologies.
Role
Who you are
- Proven experience as a Product Enablement Manager or similar role, preferably with a content writing, technical writing or product marketing background
- Experience in creating and improving user experiences across different formats and channels
- Familiarity with Product enablement management tools and content creation platforms (e.g., Intercom, Zendesk, or others)
- Experience in writing technical content in a fast moving B2B SaaS startup/scaleup
- Detail orientated with a passion for continuous improvement
- Curious and intuitive mindset
- Experienced in leveraging data to inform content decisions whilst being able to identify gaps and measure the success of your work
- Self-starter and can thrive on taking ownership of projects and deliverables
- A visionary mindset to create innovative enablement solutions within the product environment
- Exceptional communicator, both in breaking down technical details and engaging cross-functional teams
- The ability to translate complex technical concepts into simple language for diverse audiences
Desirable
- A bachelor's degree in a relevant field
- Familiarity with technical product management and ecosystem understanding
- Knowledge of the Construction Industry
What the job involves
- Develop strategies to optimise resources for AI-readiness, SEO, and user experience
- Create scalable processes to manage and update high-quality product resources
- Integrate support materials into the product to enhance engagement and reduce friction
- Align long-term product enablement strategies with product and business goals
- Ensure consistency in tone, language, and format across all resources
- Regularly audit content to ensure relevance and accuracy
- Use data and analytics to track content effectiveness, engagement and improve resources
- Manage a comprehensive help center with articles, FAQs, guides, and videos
- Collaborate with Design and Development teams to document new features and updates
- Work with customer-facing teams to identify knowledge gaps and customer challenges
- Gather and present user feedback to drive product improvements and inform content updates and strategy
- Manage product enablement tools to organise information efficiently
Salary benchmarks
Our take
Compliance and transparency within the construction & building industry have always been of great importance, especially now considering the current pressure on the sector to build sustainable and safe housing.
Onetrace is a digital tool that helps contractors gather data for the capturing, documentation, and streamlining of their fire protection. It stores everything in one place for teams, their clients, and auditors.
The company is backed by a team that has years of experience in the construction industry, and so has witnessed firsthand the need for better ways to manage projects. Onetrace has worked with the likes of Bellway, L&Q, the NHS, and Berkeley Group.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
27% female employees
50% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Founders come from both construction and software development and have bootstrapped the company - with a focus on getting things right, rather than..."
Company benefits
- 25 days holiday plus Bank Holidays
- Equipment (MacBook) and accessories
- WeWork Membership
- NEST Pension Scheme
- Company events
- Flexible work scheme
- Weekly Fresh Fruit!
- Training and development opportunities
Company values
- Driven by passion - Built by go-getters to help you take daring leaps
- Devoted to innovation - Always striving to innovate our product and ways of working. Creating a space for unrivalled vision
- Strive to simplify - Seeking ways to make technology simpler to use
- Do the right thing - Honesty, integrity and commitment to always do the right thing
- Respect above all - Respecting and understanding every individual's diverse background. Fostering a company culture that unifies us all
- Empowering teams internally and beyond - We work with equal parts humility and ambition
Company HQ
Canary Wharf, London, UK
Leadership
Lewis Bird
(Co-Founder & CTO)Former Managing Director at NextDev.
Greg McClelland
(Co-Founder)Former Managing Director at Optimum Contractors Ltd.
Diversity, Equity & Inclusion at Onetrace
Dina Lagou (People & Operations)
- At Onetrace we recognise that fire protection is for everyone and should be made as simple as possible in order to maximise the ability to protect. Due to this, we are continuously striving to ensure our system is accessible and simple to use, for any end user regardless of their background or technical ability.
- We care about creating opportunities. We know that females are underrepresented in both the technology and construction space and we are committed to making a positive change. Our goal isn't just about empowering female candidates, it extends to all marginalised groups. We want to open doors, in technology and construction, to anybody who wants to make a difference.
- Although we are a small team right now, we have employees from many different countries and cultures, and we celebrate diversity within our team whenever we can. We are always looking for more ways we can celebrate the diversity within our team at Onetrace!
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