Business Ops Lead, Healthera

• You have experience solving operational problems, improving processes, and managing projects end-to-end in a scaling business
• You have strong data skills - confident working from raw datasets, building reporting systems, and migrating workflows away from Google Sheets
• You have hands-on experience configuring, administrating, and optimising a CRM platform (ideally HubSpot) and managing cross-system integrations (e.g. Zapier, native APIs, custom scripts)
• You have the ability to support and mentor team members while owning core administrative and business processes

Desirable

• Solving operational problems, improving processes, and helping to run cross-functional projects across the business
• Configuring, administrating, and optimising our core business systems - with HubSpot as a key platform - and managing integrations with marketing, product, and finance tools to ensure data flows seamlessly
• Modernising how we use data - working with raw datasets and legacy reporting to create reliable, scalable reporting systems, uncover insights, and replace manual workflows with automated solutions
• Owning core administrative and business processes, and supporting or mentoring team members where needed

• Brief screening interview with a member of the team (20min)
• Interview with Ops Director (45min)
• Take home test (max 2hrs)
• In-person interview (90min)