Solutions Engineering Manager, Staffbase
+ LTIP (unit-based Long Term Incentive Plan)
Employee communications platform
Open for applications
Employee communications platform
501-1000 employees
Open for applications
+ LTIP (unit-based Long Term Incentive Plan)
501-1000 employees
Company mission
To empower communicators worldwide.
Role
Who you are
- Bachelors or Masters Degree in Information Science, Informations Systems, Business Engineering, or role/technical experience to replace degree requirements
- You’ll need to be fluent in Spanish — ideally a native speaker or someone who grew up speaking it as your first language. Clear, confident communication in both Spanish and English is essential to the role
- 5-8 years of experience in a similar role, (SaaS pre-sales/solutions engineering/solutions consulting)
- Solution-focused understanding of REST APIs and how to interact with them
- Strong understanding of the enterprise software landscape architecturally and SaaS industry concepts/integrations: SAP, Workday, ADP - style HRIS SaaS applications as well as user identity management frameworks like SAML & OIDC
- Solution-based mindset to identify & mitigate any gaps being introduced by architectural practices of cloud vs. legacy applications
- While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies You shouldn’t be afraid to whip up an MVP that interacts with our APIs
- You bring the ability to quickly understand technical concepts and effectively communicate them to technical and non-technical audiences
- Excellent communication skills (verbal, written, presentations)
- You enjoy communicating and working with customers directly
- Strong interest (and ideally experience) in the Employee Experience space
What the job involves
- The role will start within the current North American business as a player/coach and as the Staffbase Latin America presence grows, own the technical sales process for that market
- You work with our Account Executives to build and deliver engaging demos to prospective customers that spark excitement
- You work with our prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
- You run technical evaluations of the Staffbase platform and consult on different integration methods
- You position yourself as a strategic partner to our Account Executives and a trusted advisor to our prospective customers
- Consult prospects regarding our APIs, our architecture recommendations and implementation approaches
- Interfacing between sales and product to always have cutting edge industry and product knowledge and inform product development with learnings from our prospects
- Crafting and building RFP response documents which position the Staffbase product in the best possible manner.Developing comprehensive RFP response documents that effectively highlight the Staffbase product's strengths
- You take ownership of ensuring the proposed solution during pre-sales is being accepted and executed in post-sales (and overall customer satisfaction) by CS
- As a Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process
Our take
Staffbase is the first AI-native employee experience platform and it's built to help companies keep their people connected - an employee app, intranet, email, SMS, digital signagfee, and Microsoft 365 integrations - all in one place. With more than 2,000 customers worldwide, including Adidas, Toyota, DHL, and Sephora, Staffbase is helping organisations build stronger, more aligned workplaces.
With teams spread across offices, countries, and time zones, companies need reliable ways to keep everyone informed and engaged. And Staffbase does just that, making communication simpler and more effective for every employee. Its tools, including an AI-powered Staffbase Companion assistant, give people the information they need quickly, so they can work more collaboratively with confidence.
A major leap forward for the company is Employee AI, Staffbase's new foundation for the next era of employee experience. Built on trusted data, governance, adn braod reach, it'sd esigned to make AI genuinely uselful for every employee. Features rolling out through 2025 and 2026 include a mobile-first AI assistant that helps employees complete tasks, hyper-personalised weekly podcasts, smarter content governance that keeps information up to date, and prompt-based tools that help teams create high-quality content faster.
With such strong momentum, industry recognition (like being named a leader in the Gartner Magic Quadrant for three years in a row), and a partnership with Microsoft's Azure OpenAI Service, Staffbase is very much ready for the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$124.9m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $325.5m
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(Co-Founder & CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase in 2014.
Lutz Gerlach
(Co-Founder & COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(Co-Founder & President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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