Software Engineer, Assembled

• We’re looking for a Software Engineer with senior+ level experience to take ownership over the technical direction of a project, provide a team with the technical leadership and mentorship, and take on key project initiatives
• 5+ years of experience in software engineering as an individual contributor in full-stack environment
• 1+ years of experience leading the team of engineers as a technical lead or a senior team member responsible for the technical direction of the project
• Experience: You have significant experience working in production environments and the ability to understand the ramifications of different technical designs and decisions
• Product sense: You have consistently worked with product and design team to take ambiguous problems and turn them into technical stories
• Technical leadership: You have the ability to make well thought through technical trade-offs and have led code reviews or design conversations in the past
• Mentorship: You’ve helped mentor and coach other engineers who have then shown concerted, dedicated improvement in their abilities

• You’ll lead the technical architecture and implementation on significant new projects and features. You’ll help scope these projects and advise the design, product management, and leadership teams on the technical details of these projects
• You’ll provide technical mentorship to the rest of the engineering team and advise on topics such as systems design, engineering best practices, and managing technical debt
• You’ll participate in design and code reviews and be a go-to person to unblock technical challenges for your team
• You’ll serve as the subject matter expert for your team or project by providing guidance to internal partners and customers

• Equity package
• Insurance coverage
• 401k
• CSA Credit
• Stipend for use at any Assembled customer
• Professional development stipend
• Wellness stipend

Total funding: $70.7m

Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.