Account Manager, Soar With Us
Ecommerce
£42-50k
Office located in The Roundhouse, Camden, London
Digital marketing strategies for eCommerce
Job no longer available
Digital marketing strategies for eCommerce
21-100 employees
Job no longer available
£42-50k
Office located in The Roundhouse, Camden, London
21-100 employees
Company mission
To become UK's market-leading DTC eCommerce growth agency for premium brands.
Role
Who you are
- 2+ years' experience in account management, client services or project coordination (agency preferred)
- Exposure to UGC, social-first creative or performance marketing
- Strong communication skills — clear, calm, and confident with clients and internally
- Commercial awareness — you understand that great outcomes need to be profitable ones
- Organised and process-driven, comfortable managing multiple accounts without losing grip on the details
- Curiosity and eagerness to learn how performance creative drives growth
- Familiarity with Meta & TikTok ecosystems (conceptually, not buying)
- A proactive, decision-led mindset — you move with intent, not just instruction
- Outcome-led - you focus on results and see delivery through with purpose
- Commercially aware - you understand the agency dynamic as well as the client’s needs
- Alignment-driven - you bring teams and priorities together to keep things moving
- Launch-minded - you’re comfortable with pace, pressure, and key delivery moments
- Client-first - you build trust through clarity, honesty and follow-through
- Process-oriented - you create structure and keep things running smoothly
- Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them
What the job involves
- Reports to: Senior Account Manager
- The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one:
- Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK
- For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale
- Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio
- Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof
- We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients
- You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage
- This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level
- Own day-to-day client communication across assigned accounts
- Lead client calls, updates, and check-ins with confidence and commercial context
- Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin
- Act as the alignment point between client expectations and campaign delivery
- Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress
- Manage quality control across all deliverables
- Provide clients with a clear, confident narrative around performance and commercials
- Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated
- Flag risks early with a recommended course of action or solution
- Protect account health - balancing client satisfaction, retention, and agency profitability
Salary benchmarks
Our take
The marketing landscape for D2C brands is fast-paced and competitive, especially for newcomers in the space. Soar With Us helps these brands thrive by offering omnichannel marketing solutions across customer acquisition and retention and brand recognition.
As an eCommerce marketing agency, Soar With Us has benefited from its partnerships with Meta and TikTok. The latter is becoming an especially powerful method for brand elevation and product advertising thanks to its wide reach and viewership. It also helps brands scale and discover new customers on TikTok and beyond through its ARC marketing system, and even covers Google and Meta advertising.
In 2024, Soar With Us acquired London-based competitor Hambi Media. After a year of partnering as D2C marketing agencies, Hambi will merge into Soar With Us’s group structure, expanding the former’s reach exponentially.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 paid days holiday: (public holidays included on top of this) plus the ability to build up your holiday allowance.
- Life insurance: Including access to a range of health and wellbeing services.
- Vitality private health insurance: Covers the cost of private treatment (and get 50% off selected gym memberships).
- Simply health cash plan: Cash towards some medical expenses like dental, eye care, and physiotherapy.
- Company pension: We'll help look after future you with monthly pension contributions.
- Hybrid working: You've got the option to be in office, work remote, or a mixture of the two.
- Work abroad scheme: Work abroad for up to 30 days at a time.
Company HQ
The Calls, Leeds, UK
Leadership
Olly Hudson
(Founder)Olly is also the Co-Founder of For You Advertising and Launch With Us. Previously, he was the CMO at JAQ Group Holdings and a Digital Marketing Intern at Prospect Path.
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