Senior Collections Specialist, Snowflake
$75-99.8k
+ Bonus and equity plan
3-5 days a week in office (Dublin, California)
Snowflake's AI Data Cloud helps customers share data, build apps and power their business with AI.
Open for applications
Snowflake's AI Data Cloud helps customers share data, build apps and power their business with AI.
1001+ employees
Open for applications
$75-99.8k
+ Bonus and equity plan
3-5 days a week in office (Dublin, California)
1001+ employees
Company mission
On a mission to mobilize the world's data.
Role
Who you are
- We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines
- We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals
- 5-7+ years of collections and credit experience along with multi-national high-tech industry experience
- Experience of supporting Credit and Collections on a global level
- Excellent communication skills, both written and verbal, and strong customer service approach
- Bachelor’s / Master’s degree in Finance, Accounting or Business
- Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
- Order-to-cash business process management experience a plus
- Fluent in written and verbal Spanish is preferred
- Must have strong Excel skills
- Ability to build strong cross-functional relationships and work collaboratively
- Proactive, problem-solving attitude, display skepticism and ability to think outside the box
- Adapts quickly to changes in a dynamic organizational structure and business processes
- Ability to work independently and a strong team player
What the job involves
- As a Senior Credit and Collection Specialist, you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently. This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections
- You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions
- This role will be a key contributor to an exciting, fast-paced, high growth organization
- Perform analysis of collection practices and develop process improvements
- Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes
- Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
- Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations
- Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
- Participate in and support systems improvements and focus on streamlining the collection process
- Develop, implement, and maintain desktop procedures for ongoing credit and collection activities
- Provide the required support for external, internal and SOX audits, process walkthroughs and workflows as and when required (primarily during quarter and year end audits)
- Participate in global standardization efforts for policies and procedures
- Work with cross functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process
Our take
Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.
The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.
Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Feb 2020
$479m
LATE VC
Oct 2018
$450m
LATE VC
Total funding: $1.4bn
Company benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program
Company HQ
Bozeman, MT
Leadership
Benoit Dageville
(Co-Founder)Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.
Thierry Cruanes
(Co-Founder)Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.
Sridhar Ramaswamy
(Chief Executive Officer)Sridhar joined Snowflake in 2023 via the Neeva acquisition as SVP of AI and later became CEO. He co-founded Neeva and previously led Google’s Ads business, growing it from $1.5B to $100B.
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