Senior User Researcher, DAT
$125k
+ Employee Stock Purchase Plan
More information about location
Truckload freight marketplace
Open for applications
Truckload freight marketplace
501-1000 employees
Open for applications
$125k
+ Employee Stock Purchase Plan
More information about location
501-1000 employees
Company mission
To deliver actionable information and solutions that help customers succeed.
Role
Who you are
- DAT is looking for a versatile Senior User Researcher to join our outstanding UX team based in Denver, Colorado
- The ideal candidate for this role is someone who is curious, inquisitive, and pragmatic. They will be able to:
- Deliver impactful insights in a lean and fast paced environment
- Handle multiple research projects across different product spaces and user segments
- Utilize multiple User Research methodologies depending on the contextual need
- Help identify which good ideas we must say “no” to
- Work cross functionally in a way that is collaborative and empowering
- 5+ years related research experience
- Experience with using a wide variety of qualitative and quantitative methods to effectively answer product and business questions
- Experience with end-to-end research operations including participant recruitment, scheduling, stakeholder intake, and organization of insights
- Experience collaborating with multi-disciplinary teams and being embedded within Product-Engineering-UX teams
- Exceptional communication, presentation, interpersonal and analytical skills
- Ability to prioritize research projects from multiple teams, and proactively identify research questions and opportunities for valuable UX research
- Ability to communicate complex concepts clearly
- A strong background in user-centered research and design thinking, through some combination of coursework or relevant experience
- Able to critically think about behavioral data, its uses, limitations and impact on the business
- Must be able to share a couple of case studies and relevant experiences that highlights the above skills
What the job involves
- His role will report to the Sr. Director of UX and work closely with our Lead UX Researcher as well as other cross functional peers and stakeholders
- This researcher will help drive product and business strategy in a way that elevates the value of our end user experience
- Use both quantitative and qualitative UX methods to uncover useful insights about our many user types at DAT
- Share user research findings in an easy to understand format, tailoring communication to be audience and venue appropriate
- Work in close collaboration with our Product Teams (Cross-functional teams composed of Product Managers, UX Designers, and Engineers) as well as stakeholders to develop research insights that will inform product decisions and strategy
- Work collaboratively to empower others; this role understands that many functions can partake in and impact product discovery. You will work to establish guardrails and best practices that successfully empower others to generate unbiased user insights
- Generate actionable insights using multiple research methodologies such as user interviews, usability testing, and surveys. Or other reliable and innovative research methods that fit the question at hand
- Work at both strategic and tactical level in applying user research to how DAT builds products
- Conduct both lab-based and remote testing, iterative concept, prototype testing, and present findings and recommendations
Application process
- Job Application Deadline: 05/31/2025
Our take
DAT Freight & Analytics operates the largest truckload freight marketplace in North America, its platform deploys freight-matching and analytics solutions to companies all across the freight logistics industry. The company enables businesses to optimize their freight operations, while also delivering unparalleled data insights and pricing power over a hyper-dynamic marketplace.
The company derives its data from 500 million freight matches powered by its platform and its database of $137 billion in annual market transactions to provide transportation brokers, carriers, industry analysts, and new organizations with clear and actionable insights into market trends and data analytics.
Having been a market leader for over 40 years, the company has grown from being a single bulletin board at a gas station in Oregon to seeing its technology deployed to millions of end users. DAT has been consistently focused on R&D and is set to further its position in the market.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Medical, Dental, Vision, Life, and AD&D insurance
- Up to 20 days of paid time off starting in year one
- An additional 10 holidays of paid time off per calendar year
- 401k matching (immediately vested)
- Employee Stock Purchase Plan
- Short- and Long-term disability & sick leave
- Flexible Spending Accounts
- Health Savings Accounts
- Tuition Reimbursement Program
- Employee Assistance Program
- Free TriMet transit pass
- Hybrid Work Environment
Company HQ
Denver Tech Center, Greenwood Village, CO
Leadership
Satish Maripuri
(CEO & President, not founder)Group Executive of DAT's parent company, Roper Technologies. Former Executive VP & General Manager at Nuance Communications, and COO of Lionbridge.
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