Technical Project Manager, Antavo
+ Bonus & equity
More information about location
Loyalty program management platform
Job no longer available
Loyalty program management platform
101-200 employees
Job no longer available
+ Bonus & equity
More information about location
101-200 employees
Company mission
To be the very best in the business, helping brands around the globe to meaningfully connect with their customers.
Role
Who you are
- We are looking for a Project Manager with good technical, communication, conflict management, task management and presentation skills
- Proven experience in a project management role
- Outstanding task management, communication and conflict management skills
- Excellent organizational, problem-solving and time-management skills
- Good people management skills
- Good technical skills
- Experience in an Agile environment with multiple products, development teams and key stakeholders
- Capability of quickly evaluating and prioritizing new tasks
- Familiarity with JIRA or other issue and project-tracking software
- Capability of learning new technologies and use cases
- Experience in using task management tools (eg. Jira, Asana)
- Understanding of software development processes
- Precision and detail orientation when it comes to requirement documentation
- Professional written and verbal English language skills
- A positive, collaborative and proactive approach to working in a team
- Ability to cope with stress and occasionally intense periods
Desirable
- Good overview and understanding of web technologies (RESTful web services, Javascript frameworks, APIs, SDKs) and databases (both SQL and noSQL)
- Experience with loyalty business use cases
- Experience with loyalty or CRM technical solutions & loyalty / CRM implementation projects
- Experience with customer life-cycle
- Work experience at a SAAS company and/or in a customer service role
- Familiarity with e-commerce (Magento, Shopify) and marketing CRM/automation platforms (Salesforce, Oracle, Emarsys)
What the job involves
- You will work with the Delivery Team on large-scale projects to help our customers achieve their goals by being the main point of contact in implementing the most efficient and rational loyalty management platform functionalities
- It will be also expected from you to be able to deliver smaller scale projects on your own, to lead technical workshops and configure our platform. We’re looking for people who can help our customers in a creative way achieve their full potential
- Act as a primary point of contact for our customers during the implementation project
- Manage/follow up on tasks
- Identify risks and create a mitigation plan
- Help the Client understand Antavo’s out-of-the-box capabilities before getting into the implementation period
- Understand Antavo’s product and be able to configure the Antavo Back office according to the business requirements
- Demonstrate the new product configuration that you deliver to the customers
- Make sure that the delivered solution meets the business needs of the client
- Answer client-specific product questions and assist them with guides to use the Backoffice in a self-service way
- Constantly expand your knowledge about our evolving product and customers’ feature sets with attentiveness to details
- Suggest product improvements
Salary benchmarks
Our take
Loyalty programs have an excellent track record for helping businesses to improve customer retention and engagement, but traditional loyalty cards are rapidly being replaced with high-tech digital solutions. Whilst retail stores often use "one size fits all" digital loyalty technology, many businesses do not fit in this box and require custom solutions, and generally require the expensive services of bespoke software developers.
Antavo provides a loyalty program management platform that focuses on flexibility, using a no-code modular approach to empower businesses to create and manage custom loyalty solutions. The platform facilitates loyalty systems through eCommerce integrations, as well as offering retail solutions in the form of POS integrations, white-label mobile apps, and mobile QR passes.
Whilst many large-scale eCommerce marketplaces and retail chains commission bespoke loyalty programs for their business, Antavo has recognised that this is generally unaffordable and impractical for smaller businesses. Through its no-code and API-centric approach to custom loyalty solutions, the company aims to increase accessibility to the benefits of personalised reward programs, improving customer experiences whilst maximising revenues for the business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2022
$11.6m
SERIES A
Sep 2019
$0.1m
GRANT
Total funding: $13.5m
Company benefits
- Work Remotely - No matter the global situation, Antavo will always be remote-first. We support our colleagues with physical environments if they need it, but decision-making and daily operations are rock-solid-remote
- Flexible Work Setup, Including Part-Time - As a firm believer in supporting groups such as working parents, students and freelancers, we are happy to work with you in any fitting setup, so you can bring out your true potential
- Clear Career Path - We want to hire ambitious people who wish to challenge and improve themselves. After joining, we’ll lay out your training and career path together, so you can focus on your future achievements
- Antavo Days and Team Events - To support team building and create a sense of comradery, we frequently organize in-person and remote group activities. This way you can have fun and get to know your co-workers at the same time
- Antavo Care - Your physical and mental well-being matters to us. With our corporate health insurance plan, our employees enjoy access to the best available health-, physical- and mental care
- Communication Coach - The English language is the cornerstone for our communication. At Antavo, you have the opportunity to develop your communication skills in order to be a true asset for your team
- Being Loyal to a Good Cause - Diversity and inclusion are values that we live by. Our colleagues come from all over the world, with different backgrounds, cultures, and hobbies, so you’ll be part of a welcoming community
Company HQ
City of London, London, UK
Leadership
Attila Kecsmar
(Co-Founder & CEO)Experience as Web Developer for Infotec Ltd. Founder of INFINITIUM Studio Ltd. from 2006 to 2012.
Gábor Csarnai
(Co-Founder & CTO)Experience as freelance Web Developer from 2004 to 2006. Lead Developer and CTO for Infinitium Studio from 2006 to 2011.
Zsuzsa Kecsmar
(Co-Founder & CSO)Experience as Radio Producer for various radio stations from 2006 to 2011. Official Member of the Forbes Business Council since 2022.
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