Director of Sales Engineering, Zeta
Next-Gen banking and payment technology service provider
Open for applications
Next-Gen banking and payment technology service provider
1001+ employees
Open for applications
1001+ employees
Company mission
To accelerate the transition towards invisible payments.
Role
Who you are
- This role requires a deep understanding of the company's products and services, excellent communication skills, and a strategic mindset to develop and execute sales strategies that meet customer needs and company goals
- Technical Skills: Proficiency in relevant technical disciplines, including B2B SaaS, cloud computing, or Financial (Banking & Payments) software & applications. Ability to quickly grasp new technologies and concepts
- Sales Acumen: Strong understanding of sales processes and methodologies. Proven track record of achieving sales targets and driving revenue growth
- Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate complex technical concepts to both technical and non-technical audiences
- Problem-Solving: Strong analytical and problem-solving skills. Ability to think strategically and creatively to develop innovative solutions to customer challenges
- Interpersonal Skills: Ability to build and maintain strong relationships with customers, colleagues, and partners. Strong team player with a collaborative mindset
- Knowledge of industry-specific regulations and standards
- Experience in a start-up or fast-paced, dynamic environment
- Technology: Proficient in using CRM software, sales tools, and Microsoft Office Suite
- 10+ years of experience in a technical sales or sales engineering role, preferably in the software, technology, or financial services sectors
- Bachelor’s degree in Engineering, Computer Science, or a related field. Advanced degrees or certifications in relevant areas are a plus
- Strong technical acumen – enjoys building & giving demos and whiteboarding solutions
- Ability to build trusted advisor status with prospects and clients
- Adaptable and able to thrive in a fast-paced environment
- Customer-centric with a focus on delivering exceptional service
What the job involves
- The Director - Sales Engineering will play a pivotal role in driving sales and growth by leveraging technical expertise to support the sales process
- Technical Consultation: Provide pre-sales technical assistance and product education to customers. Understand and anticipate customer needs and recommend appropriate solutions
- Sales Support: Collaborate with the sales team to develop proposals, presentations, and sales strategies. Assist in the preparation of cost estimates and technical responses to RFPs and RFQs
- Product Demonstrations: Conduct product demonstrations and proof-of-concept trials to showcase the capabilities and benefits of the company's products
- Customer Relationship Management: Build and maintain strong relationships with key customers and stakeholders. Act as a trusted advisor to customers, providing ongoing technical support and guidance
- Market Analysis: Stay abreast of industry trends, competitive landscape, and emerging technologies. Provide insights and feedback to the product development team to inform future product enhancements
- Training and Development: Conduct training sessions for customers and internal sales team members to ensure a thorough understanding of the company's products and solutions
- Documentation: Create and maintain detailed documentation of customer interactions, technical solutions, and sales processes. Ensure accurate and timely reporting of sales activities and results
Our take
Zeta have resolved a problem long plaguing banks and fintech startups. Antiquated practices mean product launches require working with a range of vendors and tech partners. The result is a time-consuming process with a potentially poor user experience to show for it. Zeta’s ‘Omni-Stack,’ by contrast, was built from the ground up to keep the process seamless and easy.
It has proven a wildly successful proposition and Zeta achieved Unicorn status on their $250M Series C funding round, led by SoftBank. As sectors develop, fintechs and banking will need to answer new threats and requirements associated with security, privacy, and scalability. The more partners and vendors, the more room for error - so Zeta’s emergence is both timely and enticing.
Their funding is likely to continue apace for more than just the quality of their product. India is the second largest internet market globally and is seeing a flurry of interest from big-name investors like SoftBank and Tiger Global. Therefore, companies are looking to accelerate the rate of development there from promising startups like Zeta.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2025
$50m
LATE VC
Mar 2022
$30m
LATE VC
Total funding: $430m
Company HQ
SoMa, San Francisco, CA
Leadership
Ramki Gaddipati
(Co-Founder, APAC CEO & GLobal CTO)Ramki worked as a Software Engineer for a year before co-founding Bridle during a Master's at the Birla Institute of Technology and Science. They then joined Morgan Stanley as a Manager and spent almost 6 years as a Director at Directi, before co-founding Zeta in April 2015.
Bhavin Turakhia
(Co-Founder & EO)Bhavin is a serial entrepreneur. In the past, they have founded Ringo.co, Radix Registry and Flock App where they still serve as CEO alongside Zeta.
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