Senior Hardware Technical Program Manager, ChargePoint

• Bachelor’s degree in engineering or equivalent practical experience
• 8+ years of hands-on experience in fast-paced PCBA/FATP product design and commercialization companies
• Experience in DFx methodologies and in-depth knowledge of quality methodologies (statistical analysis, DOE, FMEA)
• Ability to perform root cause analysis and resolve problems effectively
• Experience with Continuous Process Improvement, Kanban, and Lean manufacturing principles
• Program management experience with excellent written and verbal English communication skills
• Ability to communicate succinctly and effectively across functions, working with limited supervision to drive issues to closure
• Excellent debugging skills and ability to solve problems under pressure
• Flexibility and adaptability to work in a dynamic startup environment
• Ability to travel up to 25% internationally and domestically

Desirable

• Reports To: Manager, Technical Program Management
• In this highly visible role, you will be the factory expert in manufacturing processes, yields, and overall factory readiness for engineering NPI builds and mass production
• You will drive day-to-day operations with our Contract Manufacturers (CMs) and ensure delivery of top-quality products through close collaboration with cross-functional teams
• You will be the primary representative of technical operations to the broader ChargePoint team, ensuring the factory is set up for success and scalability
• You will be responsible for collaborating with engineering, defining build schedules, and communicating with cross-functional teams/leadership on the status of factory builds
• Work with internal cross-functional teams to ensure products are optimized for manufacturability, cost, supply chain flexibility, and efficiency (DFx)
• Manage New Product Introduction (NPI) builds (pre-proto through PVT) for PCBA and FATP lines
• Develop assembly tooling/automation equipment with manufacturing partners and optimize capacity lines
• Monitor assembly traceability and manufacturing data requirements at supplier & CM sites
• Monitor performance (yield, throughput) of sustaining lines globally
• Ensure proper implementation of engineering changes at the factory
• Drive production process improvements to achieve quality, cost, and yield goals
• Plan production capacity with sufficient capex and factory layout to meet production demand volumes
• Troubleshoot hardware test, reliability, or quality issues during engineering or production builds