Director of Strategic Accounts, Garner Health
$120-145k
+ Commission + Equity
Data-powered doctor search tool
Open for applications
Data-powered doctor search tool
101-200 employees
Open for applications
$120-145k
+ Commission + Equity
101-200 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- Deep health plan design and benefits knowledge, ideally including experience advising employer clients on benefits strategy and cost performance
- At least ten years of experience in a commercially-oriented account management or sales role in the employee benefits space
- A deep commercial and managerial focus with the desire to be measured and compensated via the results on your team’s business
- Proven results of achieving NRR and upsell targets and building strong, strategic relationships with brokers and Enterprise client leadership
- A desire to work in a fast-paced, rapidly growing startup environment
- The ability to problem solve in ambiguous situations
- Strong communication skills with the ability to articulate a vision
What the job involves
- The Director, Strategic Accounts will be responsible for managing a team that is responsible for retaining and upselling Garner’s Mid-Market clients
- You will collaborate with Account Managers on your team to ensure Garner’s most important clients have an excellent experience and achieve the expected results
- As a Director, Strategic Accounts, you will manage your team and partner with them so that they become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
- Through your efforts, you will be responsible for driving improved Net Revenue Retention and other KPIs for your book of business
- This role will report to the SVP, Strategic Accounts
- Own the process to retain and upsell Garner’s clients across all Mid-Market
- Manage a high-powered team of Strategic Account Executives that are deployed across business segments
- Collaborate with Account Management to ensure Garner’s important clients have an excellent experience
- Become our client’s trusted partner on plan design, bending cost trends and driving plan performance
- Work hands on with our most sophisticated clients to resolve strategic problems and ensure Garner is driving value to the employer’s health plan and members
- Collaborate with Product, Data, and technology teams to deliver customized presentations demonstrating the value and ROI of Garner
- Drive improved net revenue retention and other KPIs across Garner’s entire book of business
Our take
An overworked US healthcare system has resulted in long waits and expensive prices. Due to rising costs, the health insurance industry often leads to patients not accessing the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2021
$45m
SERIES B
Feb 2021
$12.5m
SERIES A
Total funding: $61.3m
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO)They studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
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