Senior Solution Advisor, WalkMe
Regulated Industries
$159-171k
Digital adoption platform
Open for applications
Digital adoption platform
1001+ employees
Open for applications
$159-171k
1001+ employees
Company mission
To make digital adoption for employees and customers simple, while increasing enterprise productivity.
Role
Who you are
- Minimum of 8 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional/technical consultant or equivalent, ideally working with enterprise/regulatory customers
- Strong presentation skills with an ability to examine, interpret, and articulate complex technical concepts to audiences of varying technical levels
- Experience working with SAP products and CRM systems such as SFDC preferred
- Familiarity with complex IT/security environments and compliance standards (e.g. FedRAMP, Impact Levels, SOC2, etc.)
- Experience building and presenting demo environments for customers at all levels - engineers to C level executives
- Deep knowledge of the sales cycle and a proven ability to influence deal strategy with technical credibility
- Self-starter with a strong “team player” mindset and positive attitude
- Experience working with aerospace & defense, higher education institutions, or state & local agencies
- Bonus if you have experience working with WalkMe, other DAPs, or similar platforms
What the job involves
- As a Senior Solution Advisor for Regulated Industries at WalkMe you will act as the conduit between sales and delivery to translate A&D and SLED customers' business vision and strategy into solutions, and guide the technology evaluation part of the sales process
- You will work with our most strategic clients, and need to have a passion for understanding their needs and expressing the value of WalkMe's products and solutions in meeting those needs. This role will report to the Director of Solution Advisory for Regulated Industries
- Partner with the A&D and SLED Account Executives by taking a consultative role in the customers' evaluation processes across highly regulated sectors. This includes answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering
- Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem
- Design and deliver tailored, compelling demos that tell a story aligning WalkMe’s capabilities to the needs and priorities of prospective RI customers. These may be communicated through various mediums, including phone, presentation, and live/online demonstrations
- Develop and maintain trusted advisor relationships with technical and business stakeholders
- Support RFxs, security assessments/questionnaires, and other technical diligence with precision and responsiveness
- Manage technical POC's both onsite and offsite
- Collaborate on and present custom product demonstrations to support the sales cycle
- Effectively position and communicate WalkMe’s security posture internally and externally
- Create and maintain collateral to demonstrate WalkMe’s ability to meet the prospect security and privacy requirements
- Aggregate feedback from customer meetings and be able to convey cross-functionally (i.e. Product Management, Engineering)
- Speak at field events to both the technical and non-technical audiences
- Educate prospects on best practices in Digital Adoption and WalkMe implementation strategy
- Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed
- This role will report to the Director of Solution Advisory for Regulated Industries
Our take
WalkMe is a code-free digital adoption platform allowing CIOs and executive management visibility into their company’s tech stack. The aim of its software is to help organizations both measure and maximize the impact of their digital transformation.
With more companies than ever undergoing this process, a product that provides some transparency regarding the efficacy of their digital transformation efforts is a smart market proposition. The market opportunity is significant, and global too, and with more of its 2,000+ corporate customers signing up for large contracts WalkMe is cashing in on its strong position.
Following a successful IPO in mid-2021, WalkMe has continued on a strong and steady track, with 35 million users in 42+ countries. An acquisition by German software giant SAP for an estimated $1.5 billion occurred in 2024 and will see WalkMe's workflow execution software improve the buyer's user adoption and engagement.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2019
$90m
SERIES G
Nov 2018
$10m
SERIES F
Total funding: $307.5m
Company benefits
- Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance
- WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
- WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
- WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
Company HQ
South Beach, San Francisco, CA
Leadership
Dan Adika
(CEO)Dan worked in the Israel Defense Forces for over 5 years before spending a year as a HP Software Engineer and co-founding WalkMe in April 2011.
Rafael Sweary
(President)Having started their career as CEO of Jetro Platforms, Rafael spent 2 years as an Ocean Assets Entrepreneur in Residence, before 2 years at Koala. They then co-founded WalkMe in 2011.
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