Senior Software Engineer, fullstory
Behavioural data platform
Job no longer available
Behavioural data platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To make every business more customer centric through true behavioural insights.
Role
Who you are
- To excel in this job, you must be product focused, possess a strong customer centric mindset, and have a high level of ownership & autonomy
- Proficient in structuring data and APIs effectively to enable capabilities across multiple services
- Experience driving consensus on large, complex architectural changes through clear communication and technical writing
- Experience writing production code in one or more of the following back end languages: Go, Java, Python, JavaScript, TypeScript (and possess an ability to pick up new ones)
- Experience building web systems at scale using React, Typescript, or similar front end technologies
- Experience supporting highly available and reliable cloud-based microservices, and familiarity with technologies similar to Kubernetes, gRPC, Solr (document search databases), BigQuery/Redshift, BigTable/Cassandra/DynamoDB
What the job involves
- As a Senior Software Engineer on the Semantics & Trust team, you will report to the Engineering Manager, and help create pathways to enable our customers to effortlessly understand, configure, and govern their behavioral data
- Utilize machine learning or generative AI to enhance or simplify customer workflows
- Build and maintain services and features that structure and semantically label behavioral data
- Build data governance systems and workflows to ensure semantic configurations remain healthy over time
- Be a key member of a highly talented product team responsible for building essential platform capabilities
- Offer support for customers and internal stakeholders while maintaining production services
- The impact you will have in 6 months:
- Develop an understanding of your teams core service areas and deliver on intra-team projects with minimal oversight
- Contribute to the strategic planning of the product’s roadmap by providing technical insights, identifying upcoming trends or technologies that could impact the product, and proposing innovative solutions to meet future challenges
- The impact you will have in 12 months:
- Successfully lead the development and launch of a key project, collaborating with cross-functional teams to deliver on time and within budget. This may involve innovating a solution to a long-standing problem or creating a new feature that significantly improves user experience
- Is a go-to expert in at least one area of the system. Assumes an ownership mindset for a major feature area of our product, seeking to understand directly from our customers how they derive value from the product
Our take
Behavioural analytics involves gathering and scrutinising data from the actions of users on digital platforms. This data then supports businesses with insights into users' interactions, to sequentially make informed decisions about the future development of their digital products.
Fullstory is a behavioural data solution, enabling businesses to better understand customer sentiments and behaviours across web and mobile platforms. Its comprehensive platform is ready-made for data, product and engineering teams, with one stand-out feature being that it supplies AI-ready behavioural data directly synced to a company's preferred destination.
The company has been recognised in the Deloitte Technology Fast 500 for five consecutive years, underscoring its significant impact in its space. Moving forward, Fullstory is looking to continue innovating its analytics stack and to deliver its global customers the understanding they need to drive business gains.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 7 rounds)
Aug 2022
$25m
LATE VC
Aug 2021
$103m
SERIES D
Total funding: $195.2m
Company benefits
- Remote-first work environment and flexible paid time off, plus annual company-wide closure
- Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
- Professional development opportunities through training programs, career coaching sessions and an annual learning subsidy
- Monthly productivity stipend and reimbursement for remote colleagues for their initial home office set up
- Team events, Employee Resource Group events, Listening & Alignment weeks, and team off-sites
- Paid parental leave
- Global fertility and family building benefit that encompasses all journeys to growing your family
- Bereavement leave
- Miscarriage/pregnancy loss leave
Company values
- Empathy - Considering other perspectives and leading with compassion allows us to connect more deeply with our colleagues and customers, and bring our authentic selves to work
- Clarity - Clarity is crucial for a largely remote company. Being transparent with each other and our customers allows us to create deeper relationships and solve problems more efficiently while building trust
- Bionics - We are constantly on the lookout for ways to add efficiency—working smarter, not harder. But never at the expense of losing the human touch.
- Trust - Trust is a top priority when dealing with data. We’re committed to building trust with our employees and customers by always putting privacy first, and doing what’s right to protect their interests
Company HQ
Brookwood Hills, Atlanta, GA
Articles
Leadership
Scott Voigt
(Co-founder & CEO)Also Founded Monetology and Homebase.io, and worked as COO for Innuvo (acquired by Google).
Joel Webber
(Co-founder)Prior work includes being an Engineer for Google, AppForge and Holistic Design. Also Co-founded Innuvo.
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