Senior Solutions Engineer, Kong

• Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra
• 3-5 years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company
• We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales
• Solid understanding of cloud computing trends and open source business models
• You are a strong listener and communicator
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture

Desirable

• Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers
• Support field sales in helping customers understand the value of the Kong API Management platform
• Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Any additional tasks required by manager