Lifecycle Marketing Assistant, FIGS
This role's hourly rate is between $25 and $31/hour. Plus Equity
Office located in Santa Monica, CA
Medical apparel
Be an early applicant
Medical apparel
201-500 employees
Be an early applicant
This role's hourly rate is between $25 and $31/hour. Plus Equity
Office located in Santa Monica, CA
201-500 employees
Company mission
To celebrate, empower and serve those who serve others.
Role
Who you are
- The ideal candidate is highly organized, detail-oriented, and eager to gain international marketing experience in a fast-growing environment
- They should be able to coordinate campaigns, meet deadlines, and support cross-functional partnerships while aligning with internal processes
- Bachelor's degree in Marketing, Business, Communications, or a related field
- Basic understanding of digital marketing & graphic design is a plus (FIGMA)
- Strong interest in digital marketing and customer retention strategies
- Excellent written and verbal communication skills
- Strong attention to detail and organizational skills
- Ability to adapt to a fast-paced and dynamic work environment
What the job involves
- FIGS is hiring a Lifecycle Marketing Assistant to support retention strategies across 30+ international markets, focusing on email, SMS, and referral programs to drive engagement and loyalty
- Reporting to the Senior Director, International Marketing, this role collaborates with cross-functional teams and external vendors to execute campaigns
- Assist Lifecycle Marketing Manager to execute retention marketing strategies to create, build, test, and monitor email, SMS and referral campaigns
- Manage localization and and organization of email creative and SMS copy across 10+ regions
- Coordinate with vendors and cross-functional teams to ensure timely delivery of campaign materials
- Build and implement email templates and SMS templates, including managing both English and translated campaigns
- Maintain and update the campaign calendar with relevant details and deadlines
- Use data to develop reporting, conduct campaign analysis, optimizations, and recommendations
- Assist in completing creative briefs with recommended strategies
- Help manage the technical aspects of email and SMS platforms, including setting up campaigns, troubleshooting issues, and ensuring compliance with regulations
Our take
FIGS is a lifestyle and apparel brand dedicated to providing durable, comfortable, and stylish products for healthcare professionals. Operating on a direct-to-consumer model, FIGS ensures a streamlined connection with its audience.
FIGS' unique selling proposition lies in its Technical Comfort™, featured in its range of antimicrobial, elastic scrubs and uniforms with functional pockets. Inspired by a co-founder's friend, FIGS addresses the discomfort of traditional uniforms and the demanding hours of healthcare professionals. With around 20 million healthcare professionals in the US, FIGS has a significant potential market. However, the economic climate has led to a downturn in purchases despite customer loyalty.
In a strategic move, FIGS partnered with the U.S. Olympic and Paralympic Committee to outfit Team USA healthcare professionals. This partnership, which includes a limited-edition collection for the Paris 2024 Games, underscores FIGS' commitment to supporting healthcare workers on a global stage.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2018
$65m
SERIES B
May 2016
$5m
SERIES A
Total funding: $72m
Company benefits
- Equity: All FIGS employees have the opportunities to own shares in FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Annual bonus
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental, and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more
Company HQ
Santa Monica, CA
Leadership
Heather Hasson
(Executive Chairman)They studied at the University of Wisconsin-Madison before co-founding FIGS in January 2010. They then spent a year at Saïd Business School, and have been a RxArt Board Member since December 2019.
Trina Spear
(CEO)They started their career with 4 years at Citi, before working as an Associate at The Blackstone Group for a year. They co-founded FIGS with Heather in 2010, and have been serving as CEO since.
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