Senior Sales Engineer, BigCommerce

$165-230k

React

CSS

HTML

JavaScript

Next.js

Postman

JSON

REST API

Senior and Expert level

Remote from US

Open SaaS ecommerce platform

Job no longer available

Open SaaS ecommerce platform

501-1000 employees

B2BProductivitySharing EconomySaaSeCommerceSales

Job no longer available

$165-230k

React

CSS

HTML

JavaScript

Next.js

Postman

JSON

REST API

Senior and Expert level

Remote from US

501-1000 employees

B2BProductivitySharing EconomySaaSeCommerceSales

Company mission

To makes it easy for brands and B2B sellers to scale, adapt, and connect to the tools that solve their unique business challenges — without being locked into rigid systems.

Job

Company

Role

Who you are

5+ years Sales/Solutions Engineering experience in a relevant market
Strong knowledge of web technologies including HTML, CSS, JavaScript, React, Next.js, and JSON
A history of working with RESTful APIs and popular API clients, such as Postman
SaaS sales experience with comprehension of the milestones associated with a software sales cycle
Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience
Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways
Sales methodology and Solution selling training a plus
Charismatic and energetic self-starting personality
Ability to collaborate with and motivate multiple groups toward accomplishing a task
Experienced in solution architecting, project scoping and product demonstration skills
Strong verbal, presentation, written, and organizational skills with a passion for winning

What the job involves

BigCommerce, named a "Best Place to Work"in our offices around the globe (London, Kyiv, Sydney, Austin, and San Francisco), is looking for a Senior Sales Engineer (SE) to take a high impact, high visibility role facilitating the sales growth of the company
The SE works closely with our Account Directors throughout the sales process assisting with product demonstrations, recommending solutions and providing industry and product expertise to our prospects
In addition, the SE acts as a product evangelist, educating the sales team on product, implementation, training and services best practices
Demonstrating our solutions both in virtual and live meetings is required as is ensuring that our Account Directors have the technical support they need throughout the sales cycle
A wide degree of creativity and latitude is expected
Educate prospects on BigCommerce solution by providing a consultative, best practices approach including analysis and analytics to match prospect’s business and technical requirements
Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements
Become fluent in competitive positioning and be effective in differentiating BigCommerce
Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives
Document all customer questions to ensure immediate follow-up on all outstanding issues
Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams
Work closely with the Account Directors to respond to proposals and RFP’s to ensure that all technical information and recommendations address client’s requirements
Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs
Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition
Lead initiatives to facilitate smoother and faster sales cycles as well as higher win rates
Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events

Our take

SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.

BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.

BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. Most recently, it partnered with PayPal to launch an integrated payment solution for US merchants, alongside new AI-driven shopping tools that connect stores to platforms such as Microsoft Copilot and Meta. The partnership highlights BigCommerce's continued focus on strengthening merchant services and expanding its role within the evolving eCommerce space.