Product Manager, Lloyds
PEC Platform
£68.2-75.8k
+ Bonus + Share schemes including free shares
2 days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£68.2-75.8k
+ Bonus + Share schemes including free shares
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Prior product development experience – defining a product vision and roadmap with accountability for delivery in collaboration with product delivery teams
- Robust understanding of the technology landscape and capabilities required to deliver a personalisation strategy, and the business imperatives
- Ability to combine a strategic and product (customer centric) mentality, identifying opportunities to drive delivery plans and actions that align to strategic goals
- Expertise to lead within desired cost, time and quality parameters
- Experience building strong relationships and working collaboratively to inform and influence at all levels
- Ability to think strategically and have a natural curiosity for external and internal factors that could influence strategy
- Strong communication skills, bringing energy and a can-do attitude to ensure our products are successful
What the job involves
- As a Product Manager, you’ll support in defining a strategy for our platform products, setting long-term goals, and creating a compelling product vision that aligns with our customer needs. Crucially, you’ll harness a data driven approach by leveraging external insights, customer behaviour and key performance indicators to influence strategic direction
- PEC (Personalised Experiences & Communications Platform) sits within the Brands, Marketing & Experience (BMX) team in Consumer Relationships, playing a critical role in the delivery of our Groupwide personalisation strategy. PEC’s mission is to trailblaze customer experience by developing the personalisation capabilities, tech and infrastructure needed to become an experience led brand across all channels
- Innovative & strategic mindset: Collaborating across the platform to develop compelling product visions and roadmaps, using experimentation, customer & market research and key performance indicators to drive strategic direction
- Cross-functional collaboration: Playing an active role in the development of our product management community of practice, modelling ‘good product’ culture and ways of working. Crucially, you’ll champion the end-to-end value chain to customers and support insight feedback loops into product roadmaps from the business teams. Building and maintaining engagement and relationships across the Group to be active and visible in promoting our products and the benefits to our customers (internal and external)
- Customer & value centric approach: Engaging with our customers (internally and externally) to inform roadmaps that directly address customer needs and deliver continuous value through an iterative and Agile approach
- Market & performance analytics: Leveraging market and competitor insights, customer behaviour and internal analytics to inform and equip our delivery teams with the strategy and roadmaps needed to achieve our ambitions
Application process
- End Date; Tuesday 01 October 2024
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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