IT Specialist , Hadrian

• Skilled at administering and maintaining business platforms such as Google, Microsoft 365, Atlassian, etc
• Experienced working with cloud and Software-as-a-Service providers
• Adept at supporting all endpoint operating systems and related hardware (Windows 10/11, Mac OS, Linux, iOS, Android)
• Experienced with Microsoft Active Directory, and Entra ID administration
• Capable of creating documentation to illustrate designs and help new and existing hires understand how our networks, platforms, and services work
• Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders
• Ability to work independently as well as part of a team, and manage multiple projects simultaneously in a fast-paced environment
• Are self-motivated and eager to get hands-on and tackle challenges independently while working collaboratively toward identified objectives
• Take responsibility and ownership finding solutions no matter what
• Are excited to work in a fast-paced environment with high-stakes and quick iteration cycles
• Good understanding of ITIL framework and principles
• Can work from our Los Angeles Factory (Torrance)
• Able to lift and move equipment weighing up to 50 pounds unassisted

Desirable

• In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems
• You will be challenged to think creatively and solve complex software and networking integration problems
• You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories
• Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment
• Be the first line of defense providing help desk support for employees
• Implement and administer a mixed operating system environment
• Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth
• Collaborate with technical teams and leaders to implement IT practices and standards
• Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories
• Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc
• Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world