Business Operations Internship, Fixico
Dutch Speaking
Monthly internship allowance
Marketplace & management platform for car repairs
Be an early applicant
Marketplace & management platform for car repairs
21-100 employees
Be an early applicant
Monthly internship allowance
21-100 employees
Company mission
To reshape the automotive aftersales industry with tech.
Role
Who you are
- You are currently in the final stages of your studies or have recently graduated in the areas of Business Administration, Hospitality, Management, Marketing or similar
- You are fluent in Dutch, and you also have excellent proficiency in English
- You are customer-focused and have a proactive can-do attitude
- You are a skilled communicator who can easily establish and maintain good relationships with partners
- You are not afraid of conducting calls and approaching partners
- You are a natural problem solver with an attention to detail
What the job involves
- As a Business Operations Intern you will be joining our Operations team. The team aims to provide the best possible support to our customers, partners and repair shops in our network
- Main activities surround building long lasting relationships with stakeholders and aid in solving any problems that might arise
- You will handle all incoming and outgoing communication with our B2B clients Dutch speaking, arrange the best deals with repair shops for our B2B clients and handle questions from clients and drivers via mail, chat or phone
- Next to that you are the one reaching out to clients to help them make a choice and book an appointment to repair their car damages
- Managing B2B accounts
- Optimizing all processes and volumes for the accounts
- Arrange the best and fastest quotes for our B2B clients
- Processing all B2B damages, including quality assurance and damage reports
- Onboarding new partnerships and educating your account on the best use of Fixico
- Being the point of contact for all operational communication with partners and their drivers regarding damage repairs
- Establishing and strengthening relationships with different partners, such as international leasing and rental companies
- Ensuring a smooth and timely repair experience for our clients
- Tracking and solving repair issues
- We offer two internship cycles, each lasting 5-6 months:
- Fall Cycle: Starts in August or September
- Spring Cycle: Starts in February or March (❌ 2025 is closed for applicants)
Our take
Fixico is following a tried-and-true playbook of modern tech companies: aggregating access to independent vendors in a digital marketplace. In this case, it is connecting car repair shops and insurers across Europe to customers on its platform.
Fixico uses technology to ‘match-make’ between types of car damage and particular repair shops, resulting in a smooth, well-priced experience for all stakeholders. Its an interesting approach, and the company has got off to a good start from which it can continue to iterate and expand across Europe.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2019
$7.4m
SERIES A
Sep 2017
$5.3m
SEED
Total funding: $15.1m
Company benefits
- Flexible office hours
- Sports classes & events
- City centre office
- Travel reimbursement
- 25 vacation days
- Referral bonus-plan
- Fresh lunch & (un)healthy snacks
- Friday drinks & social events
- Regular in-office massages
- Learning & Development program
- Employee stock option plan
Company values
- We are bold
- We are dedicated
- We are one
Company HQ
De Weteringschans, Amsterdam, Netherlands
Articles
Leadership
Mark van Laar
(Co-Founder & COO)Worked in Strategy and Sales for B&S International during which time they also co-founded EcoAddicts and Shirtfitters. Also worked briefly in Management at eBay.
Derk Roodhuyzen de Vries
(Co-Founder & CEO)Educated at the Nyenrode Business University before earning an MSc at VU Amsterdam.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Fixico