People Partner, Chapter
$145-190k
2-5 days a week in office
Medicare advisory
Be an early applicant
Medicare advisory
101-200 employees
Be an early applicant
$145-190k
2-5 days a week in office
101-200 employees
Company mission
To increase transparency and help seniors navigate the complex and murky ecosystem of Medicare choices.
Role
Who you are
- 7+ years experience in the people space, ideally some time at a startup or rapidly scaling organizations
- Proactivity and proven ability to operate autonomously while thriving in ambiguity
- Depth of experience with performance management, feedback, and employee relationships
- Experience with benefits, operations, and compliance
- Deep experience building People programs that help positively impact employee experience and improve retention
- Cross-functional leadership and collaboration - you can lead through influence, and bring cross-functional teams together to implement new initiatives
- Excels at working on open-ended problems and running them to completion
- High ownership matched with urgency in execution
What the job involves
- Chapter’s People Partners are dedicated to driving business outcomes through Chapter’s people. We work closely with all teams, and at all levels, to improve talent development, manage performance, and facilitate feedback across the organization. We empower Chapterians to be as effective and impactful as possible
- Chapter’s People Partners work at both the strategic and tactical level. On any given day we design new programs and frameworks that help the organization and our people scale, develop new onboarding content and processes, and advise how to develop a deep culture of feedback.
- People Partners strike the balance between creating just enough structure that helps Chapterians thrive, without creating too much structure that may stifle the willingness to chase the most impactful problems.
- Our work helps maximize the efforts of our people, while also managing downside (performance, employee relations, etc.). People Partners are involved in all of the key moments of a Chapterian’s experience
- Develop deep relationships and build trust with key stakeholders, becoming a strategic thought partner on people-related strategies and engagements
- Build, execute, and regularly assess people processes and programs, catered to topics like feedback, growth, training, leadership development
- Engage on issues of organizational design, process, and workflows in order to help teams operate more effectively
- Utilize people metrics to drive key insights and decisions around the growth and retention of employees
- Coach Chapterians (both individual contributors and leads), functioning as an advocate and resource to resolving key employee issues including performance, interpersonal conflicts, grievances and complex investigations
- Partner with our Chief People Officer to optimize People Team operations as well as benefits strategy and compliance
Our take
By 2030, over 20 percent of Americans will be older than 65, the age at which most people become eligible for Medicare. Medicare coverage is too important to get wrong: signing up too late can result in lifetime penalties. Furthermore, plans have such significant differences in benefits and premiums that it’s critical to research every option. Yet, previously those navigating Medicare faced two bad options: work with a traditional broker (incentivised by commission rather than their clients' best interest), or try to navigate the maze alone.
Chapter is a Medicare advisory firm which set out to change this. Their platform integrates the data on all Medicare plans and allows its advisers to make the most informed recommendations. Its compensation model sets the company apart from traditional brokers as what advisers make does not depend on specific plan recommendations. This ensures the work being done is genuine and ethical.
With considerable funding at its back, the company plans to expand its team and further develop its product, whilst establishing itself as a strong voice in the fight to make Medicare easier, safer, and better for seniors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$50m
SERIES C
Jan 2022
$42m
SERIES B
Total funding: $126m
Company benefits
- Health Benefits
- Dental Benefits
- Vision Benefits
- Commuter FSA
- Parental Leave
- Health & Wellness Stipend
- Home Office Stipend
- Dog Friendly Office
- Company Events
Company values
- Put Members First - Relentlessly pursue opportunities to improve the lives of our members, above all else
- Real Transparency, Not the Buzzword - Share as much information as possible so Chapterians can do their best work
- Invest in Each Other - Partner with and help those you work closely with learn and grow
- Ownership Without Ego - Tackle problems with an end-to-end orientation, driven by a strong bias to action
Company HQ
Union Square, New York, NY
Articles
Leadership
Cobi Gantz
(CEO)Co-founded Dorm Room Diplomacy in 2009 and remained with the company until 2020.
Corey Metzman
(COO)VP of Business Development and Partnerships at Latch between 2018-2020.
Salary benchmarks
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