Senior Business Associate, KOHO Financial
Payments
CA$113-150k
+ Equity
Financial management application
Open for applications
Financial management application
201-500 employees
Open for applications
CA$113-150k
+ Equity
201-500 employees
Company mission
To allow Canadians to be able to travel more, retire sooner, and live more balanced lives
Role
Who you are
- You bring 3+ years of experience working in fast-paced, data-driven, high-performance environments, including at least 1 year of hands-on payments experience
- A "Technical" Business Operator: You are comfortable digging into API documentation, reading system logs, and looking at architecture diagrams to understand how things work and how to improve them. You can translate between developers and business stakeholders, tying everything back to quantifiable business metrics and enabling structured trade-off decisions
- Data-Driven and Analytical Problem Solver: Excel is your backyard, but you are also proficient with SQL. You don’t wait for a data analyst to pull numbers for you; you pull your own data to prove your hypothesis and let the facts win arguments
- Ambitious & High-Ownership: You thrive in ambiguity. When you see a fire, you don't just report it; you put it out and build a fire-suppression system so it never happens again. You take accountability for outcomes, not just tasks
- Process Architect: You have a natural obsession with efficiency. You hate manual toil and constantly look for ways to script, automate, or process-engineer your way out of repetitive work
- Excellent Communicator: You can synthesize complex technical topics (like ISO 20022 messaging or ledgering logic) into clear summaries for non-technical stakeholders in Finance and Risk
What the job involves
- As a Senior Business Associate, you will blend the problem-solving toolkit of a Strategy Consultant with the technical depth of a Payments expert. You will report to the Senior Manager of Payments Strategy & Operations and act as a key architect for our scalability—designing complex fund flows, automating manual reconciliation, and driving cross-functional projects from ideation to delivery
- You won’t just report on what happened; you will build the models and workflows that determine what happens next
- Solve ambiguous, multi-system problems: You will dive deep into our payments stack (ledger, processor APIs, admin tools) to diagnose root causes of complex issues (e.g., balance mismatches, settlement failures) and design permanent technical solutions
- Drive step-changes in operational performance: You will map out complex manual workflows (like financial reconciliation or fraud investigation), identify inefficiencies, and partner with Engineering to build tools that automate them
- Design the future of KOHO payments: You will act as a core stakeholder in new product launches, leveraging your deep understanding of payment rails (EFT, Interac, Visa/Mastercard) to design "happy path" fund flows and robust exception handling processes
- Make big decisions with data: You will build your own dashboards, write your own SQL, and model business cases to justify resourcing for new initiatives (e.g., changing vendors, building new internal tools)
- Own end-to-end delivery: You will manage large, cross-functional projects. You aren't just a participant; you own the roadmap, manage dependencies with Product and Finance, and ensure we ship on time
Our take
In the wake of the gradual shift from physical to virtual interactions, the global internet-only banking industry has also seen tremendous growth in recent years. KOHO Financial is part of this growing trend; they are a financial solution and payment platform built to help Canadians with managing their finances.
Apart from typical savings and budgeting common with money-management apps, KOHO customers enjoy a suite of financial services that help to build better credit, spending habits and insurance. As part of this, its product appeals especially to the majority of the paycheck-to-paycheck demographic.
KOHO's impressive growth and suite of products also appeal to investors who have backed it with one of the highest levels of funding in the Canadian fintech sector. However, this hasn't completely insulated it from the turbulence in the global economy, which led to KOHO restructuring in early 2023. With 2024 debt funding now secured, it is now focused on growth, aiming to further extend its lead in the Canadian market and achieve a Schedule 1 bank licence.
Steph
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2024
$29.2m
LATE VC
Dec 2023
$62.7m
SERIES D
Total funding: $307.3m
Company benefits
- Stock options
- Semi-annual merit increases
- Holiday bonus
- Work from anywhere
- Generous PTO
- Health & Lifestyle spending accounts
- $1000 remote office setup budget
- $5000 referral bonus
- Free KOHO Premium account
- Icon Potential Alt Text
- In-house coaching program
- $2000 annual training allowance
- Approachable leadership
- Bias towards action
Company HQ
Liberty Village, Toronto, ON
Leadership
Daniel Eberhard
(CEO)Previously a co-founder and Vice President at Kineticor Renewables before their acquisition.
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