Revenue Operations Lead, Xceptor

• This role is ideal for someone who can bring their experience of a role in RevOps/Sales Ops/BizOps/GTM Analytics and is ready to own programs, systems, strategy and guiding and supporting junior members of the team in a fast-moving environment
• 4 – 6 years in Revenue Operations, Sales Operations or Business Operations within a B2B enterprise software or financial technology business, ideally at a scale up stage company
• You'll have worked in environments where RevOps is a small function (1–3 people) and know what it means to own the whole stack, rather than a slice of it
• Experience in a high-growth, privately held software company with a lean GTM function — you'll understand the trade-offs of building for scale with limited resource
• Hands on experience with CRM admin (Salesforce)
• Strong analytical capability — Excel/Sheets required
• Experience with GTM automation tools (Clari, Groove or similar)
• Proven ability to support forecasting, reporting, and pipeline processes
• Experience working cross functionally in a GTM environment
• Curious and Versatile: Enjoys learning new tools and jumping into unfamiliar problems
• Operator Mentality: You do the work yourself. You build the dashboard, write the process doc, troubleshoot the broken flow, and present the findings — all in the same week. You don't delegate basics because there's no one to delegate to, and that doesn't frustrate you
• Independent Problem Solver: Thrives in ambiguity with minimal oversight
• Collaborative Partner: Builds strong relationships with Sales, Marketing Ops, CS Ops, Finance, and Product Ops
• Bias for Action: You enjoy building — not just advising
• Structured Thinker: Brings order and clarity to messy problems
• Experience of guiding and supporting junior members of the team

Desirable

• We’re seeking a highly experienced RevOps leader who’s ready to elevate and evolve our Revenue Operations function during a pivotal stage of growth. This is a senior individual contributor position reporting directly to our Global Head of Enablement & Operations
• Because of our size and pace, this role is deeply embedded in the business — you’ll work closely with our C‑suite, influence strategic decisions, and shape how our operational engine scales. If you’re looking for a traditional people‑management role, this may not be the right fit. But if you’re excited by the chance to upgrade our processes, refine our tech stack, define best‑in‑class operating rhythms, and mentor others while still being hands‑on, this is an exceptional opportunity to make a visible, lasting impact
• This role sits at the centre of our revenue team, partnering with Sales, Marketing, Finance, Customer Success, Product, and Leadership to drive predictable, efficient, insight led revenue growth
• You will own end to end RevOps initiatives — from forecasting, reporting, segmentation, tooling and some technical enablement. You’ll diagnose friction in our GTM motion, build scalable solutions, and enable teams to work smarter, faster, and with better data
• Act as a strategic partner to Sales, Finance, Marketing and Customer Success to drive revenue growth, productivity, and predictability
• Provide data, analysis, and market intelligence to support decisions shaping GTM strategy, identifying opportunities, and informing prioritisation
• Maintain data quality across all GTM tools and systems, including deduplication, enrichment, and cross system alignment
• Build scalable automations using tools such as Groove, Salesforce — reducing manual work and increasing accuracy
• Implement and optimise GTM tooling; evaluate new technologies to support scale
• Build dashboards for executives, managers, and reps that drive real decision-making
• Blend CRM, product usage, enrichment, and external datasets to surface insights on funnel performance, productivity, and conversion
• Support forecasting processes and ensure alignment with Sales and Finance
• Maintain pipeline hygiene rules and mechanisms to improve accuracy and accountability
• Map and refine GTM processes: lead routing, handoffs, opportunity stages, renewal workflows
• Reduce friction by designing solutions that match real‑world workflows — not theoretical diagrams
• Standardise processes across regions/segments and support change management with documentation and training
• Run technical training sessions, workshops, and enablement programs that help reps adopt tools and processes
• Create documentation, playbooks, and simple guides that teams will use
• Offer first‑line operational support for tooling issues, helping reps solve problems quickly
• Support territory planning, ICP refinement, and account segmentation to ensure the right coverage model