Optimization Manager, Adyen
$145-190k
plus RSUs
5 days a week in office
Payments platform built to grow businesses
Be an early applicant
Payments platform built to grow businesses
1001+ employees
Be an early applicant
$145-190k
plus RSUs
5 days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- The ideal candidate has a strong background in payments optimisation strategies and cross-functional collaboration with the ability to translate complex findings into actionable recommendations
- 5+ years of experience in Risk, Payment Performance , Data or a similar role within the payments industry
- Strong stakeholder management skills, engaging with customers and cross-functional teams to define needs and drive impact
- Ownership and entrepreneurial mindset, with the ability to prioritize and drive execution independently
- Excellent verbal and written communication skills, able to present insights and synthesize complex topics clearly
- Comfortable working in a fast-paced, cross-functional environment with global teams and international customers
- Ability to effectively communicate the importance of risk management in payments optimization
- High level of self-motivation and always looking for ways to improve and make our processes more efficient
- Strong data analysis and correlation skills with ability to work through complex and unfamiliar data sets. Experience creating impactful dashboards using BI tools (such as Looker or Tableau) is a plus
What the job involves
- We are looking for an experienced Optimization Manager to join our Performance Optimization team
- The role of an Optimization Manager (OM) is ideal for those who excel at managing the full funnel payments to create business impact, uncover growth opportunities, and optimize payments & fraud rate at scale
- As an OM, you will be a key contributor in delivering our optimization strategies and value add to our customers
- You will partner with Commercial, Professional Services, and Product teams to develop data-driven insights, self-service analytics, and scalable automation solutions
- You will also engage directly with key customers to enhance payment performance across risk, authentication, tokenization and authorization rates, driving higher approval rates, lower fraud, and cost efficiencies through optimization
- Additionally, you will help upsell Adyen’s optimization products (e.g. , Protect, Uplift) by acting as a bridge between customers , commercial and product teams, translating actionable data insights into value propositions that highlight Adyen’s capabilities
- Partner with commercial teams: Showcase Adyen’s value proposition and drive adoption within commercial environments and merchant facing communications
- Leverage data-driven insights: in collaboration with Data Analysts to inform merchant conversations
- Lead discussions: Hold expertise on leading discussions at a high level with existing and prospective customers , equipping commercial teams with tools and training to enhance their merchant engagements
- Act as a payment optimization expert: Able to offer both internal guidance and direct merchant-facing support
- Deploy sophisticated optimization playbooks: Analyse across Adyen’s customer portfolio using existing tools
- Upselling Adyen’s Products: Identify opportunities to introduce and drive adoption of Adyen solutions (such as Protect and Uplift) by bridging the gap between customers and product teams, ensuring that key customers maximize their performance potential
- Drive insights-led optimization strategies: Leverage data-driven insights and advanced analytical tools to identify opportunities for performance improvement and risk mitigation across our merchant portfolio
- Deliver scalable analytical solutions: Build and maintain analytical frameworks, dashboards, or tools that can be used across teams. Confidently manage and interpret large data sets to generate actionable insights that deliver value to both internal stakeholders and merchants
- Lead with autonomy and global perspective: Operate independently with a strategic, global view — providing consultative guidance to high-value customers and collaborating closely with cross-functional teams
- Develop subject matter expertise:Grow into a specialist role within a core area of payment optimisation (e.g. risk reduction, conversion uplift, cost efficiency), becoming a go-to expert for both internal teams and external clients
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$58.8m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $327.6m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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