Technical Solutions Engineer, Arista
NetDevOps
CA$85-150k
1-2 days a week in office
Data-driven networking platform
Open for applications
Data-driven networking platform
1001+ employees
Open for applications
CA$85-150k
1-2 days a week in office
1001+ employees
Company mission
To design, manufacture and deliver leading data-driven cloud networking solutions in an environmentally and socially sustainable manner.
Role
Who you are
- Minimum of 1- 10 years hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging, and/or administering the network protocols and/or technologies
- Expert technical knowledge is required in several of the following areas: Network management platforms, DevOps platforms, APIs (JSON, gRPC etc.), scripting (Python, etc.) and UI/UX workflows
- General knowledge is preferred in the following areas: Ethernet, VLANs, IP routing, TCP/IP, Multicast, Protocols (BGP, ISIS, OSPF, PIM, IGMP; etc.)
- Working experience with Server virtualization highly desired (VMware ESXi, Microsoft Hyper-V, KVM, etc)
- Experience with network troubleshooting tools such as Tcpdump and Wireshark are highly desired
- Familiarity with
- Programming/scripting (Python, shell) highly desired
- Containers (Kubernetes, Docker, etc.) highly desired
- Overlay platforms VMWare NSX, Cisco ACI highly desired
- Linux OS navigation required
- Ansible, Terraform
- Public clouds (AWS, Azure, GCP)
What the job involves
- We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions
- A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations
- We drive the success of our customers through passion and teamwork and via ensuring quick response times
- You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions
- . You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams
- The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction
- The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case
- A strong analytical mind is required with the ability to triage effectively in order to function efficiently in this role
- As we are continually releasing new features and products and thus a high aptitude for both learning and teaching are required
- Post-sales support for Arista products focusing on CloudVision Portal (CVP / CVaaS)
- Respond to customer product inquiries via telephone or email
- Resolve customer concerns raised during installation, operation, and maintenance as well as product application or compatibility inquiries
- Interpersonal skills, product knowledge/expertise are critical to responding to daily, customer-centric activities
- Troubleshoot problems with hardware/software applications and recommend corrective action
- Document customer communication and recurring technical issues to support product quality programs and product development
Our take
Arista is a supplier of cloud networking solutions, addressing the needs of internet companies, cloud service providers, and enterprises. While the business is not tied to a crowd of large customers, companies are nonetheless attracted to its CloudVision Software - which has the potential to save them a significant amount of money.
The company's growth so far has led to it being seen as a rising star in the computer networking industry. It competes directly with digital giant Cisco, but despite this boasts impressive revenue growth. In fact, Arista has been vocal with its confidence that it can continue to grow at a rapid pace, as it further develops its offering for the networking market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Apr 2020
$36m
SERIES C
Jul 2017
$30m
LATE VC
Total funding: $66m
Company values
- Respect
- Integrity
- Teamwork
- Innovation
- Passion
- Trust
- Quality
Company HQ
Santa Clara, CA
Articles
Leadership
Andreas von Bechtolsheim
(CDO)Previously was a co-founder and Chief System Architect at Sun Microsystems. Has also received the EY 2015 US Entrepreneur of the Year Award and is a member of the National Academy of Engineering.
Kenneth Duda
(CTO)Holds 3 simultaneous engineering degrees from MIT as well as a PhD in Computer Science from Stanford University. Previously worked as the CTO at There and was also the first employee of Granite Systems, where they lead the software development team.
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