Account Manager, Discord

• We are seeking a client services-focused team player who can leverage their expertise in digital advertising to help game companies market to the players who are most passionate about their games
• You will harness your prior experience in advertising, media, or digital marketing and bring a combination of relationship building, analytical insights, and an ability to win, optimize and expand a recurring book of business with clients. You will report into the Director of Sales, Gaming Advertising Solutions and support the West region
• 6+ years experience as an Account Manager in advertising, media, or digital marketing with quota-carrying responsibility
• Gaming industry experience (1+ years) OR strong background in transferable digital verticals such as media & entertainment, apps, fintech, or real money gaming
• Deep understanding of measurement landscape including experience with MMPs, conversion APIs, pixels, and attribution tools
• Programmatic and full-funnel campaign expertise - experience with biddable media platforms, auction-based systems, and managing both performance (CPA/ROAS) and brand awareness campaigns
• Strong analytical and data analysis skills with ability to derive actionable insights from campaign performance data
• Exceptional storytelling and presentation abilities - can craft compelling narratives from data and performance metrics to drive client decisions
• Understanding of digital media formats, buying tactics, and campaign optimization strategies
• Technical aptitude for troubleshooting campaign issues and problem-solving
• Willingness to travel for regional in-person client meetings
• Gaming industry network and relationships

Desirable

• We are looking for a Crossplatform Gaming Account Manager who is passionate about managing, maintaining and growing our relationships in our newly formed Gaming Advertising Solutions business line, Quests
• You will report into the Director of Sales, Gaming Advertising Solutions and support the West region. This hire must be based on the West Coast, however, there is no in-office requirement
• Drive overall client success and own responsibility for the performance of advertising campaigns
• Manage day-to-day communications around clients and their accounts both internally and externally
• Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
• Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
• Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
• Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance