SMB Account Manager, Flywire
+ Restricted Stock Units & Employee Stock Purchase Plan
Global payments processing
Be an early applicant
Global payments processing
1001+ employees
Be an early applicant
+ Restricted Stock Units & Employee Stock Purchase Plan
1001+ employees
Company mission
To save international students and their families money that would otherwise be lost on bank fees and unfavorable foreign exchange rates.
Role
Who you are
- 2+ years of experience in account management, client success or customer support
- Excellent written & verbal communication skills
- Strong presentation, interpersonal, and relationship-building skills
- High emotional intelligence and change management capability
- Sharp analytical, problem-solving and project management skills
- Highly organised with strong attention to detail and time management
- Proactive, persistent, and accountable in all you do
- Experience in Higher Education account management (preferred)
- Salesforce knowledge (a plus)
What the job involves
- Flywire is seeking a motivated and driven Account Manager to deliver and expand our solutions with Small-to-Medium (SMB) partner institutions. You’ll be at the heart of our client success strategy—building strong relationships, using data to identify opportunities, and ensuring our partners get maximum value from Flywire
- This is a fantastic opportunity to join a fast-growing team and make a real impact in the Education vertical
- Protect and grow existing accounts through scalable account management strategies
- Use data to identify new revenue opportunities within existing products
- Partner with Sales to close new product opportunities and unlock account potential
- Support new client onboardings & product deployments
- ️ Collaborate with Client Operations to resolve operational challenges
- Represent Flywire at webinars and in-person events
- Share insights to help develop team strategy and support onboarding of new colleagues
- Manage contract renewals with precision and care
Application process
- We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions
Salary benchmarks
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and recently secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company benefits
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Work From Home Stipend
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Company HQ
Boston, MA
Leadership
Mike Massaro
(CEO, not founder)Consultant at PwC. VP Strategic Accounts at Carrier IQ, before joining Flywire as VP Business Development in 2013. Became CEO upon departure of founder Iker Marcaide in 2013.
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