Reconciliations Consultant, M&G

• Strong operational mindset with a focus on accuracy, control, and efficiency
• Deep understanding of banking processes, cash movements, and reconciliations
• Highly organised, with strong attention to detail
• Excellent written communication skills, with the ability to produce clear and robust BPMs and documentation
• Confident stakeholder engagement skills, able to work effectively across multiple teams and disciplines
• Proactive problem solver, comfortable working in a change and delivery environment
• Able to work independently while collaborating effectively as part of a wider delivery team
• Proven experience in reconciliations within a financial services or regulated environment
• Strong understanding of operational banking and cash management processes
• Hands‑on experience using TLM (or equivalent reconciliation systems)
• Demonstrable experience defining and documenting reconciliation processes and controls
• Experience working alongside change or project teams to support product or process launches
• Experience training or transitioning work to operational (run) teams
• Excellent written and verbal communication skills

Desirable

• Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions
• Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions
• Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent
• We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role
• The Reconciliations Consultant is a specialist role within the Operations team, responsible for supporting the definition, delivery, and launch of new products. The role ensures that banking, cash movements, and reconciliation processes are designed, implemented, and embedded correctly and efficiently prior to go‑live
• Working closely with the change and project teams, the Reconciliations Consultant will bring deep operational and banking expertise to new product initiatives. They will define and document end‑to‑end reconciliation processes, ensure system readiness (including TLM), and enable a smooth transition into business‑as‑usual by training and supporting the run teams
• This role is critical in ensuring new products are operationally robust, well‑controlled, and compliant from day one
• Support the definition, delivery, and launch of new products from an operational and reconciliations perspective
• Work closely with the change and project teams to ensure banking, cash flows, and reconciliation requirements are fully understood and correctly implemented
• Design, define, and document end‑to‑end reconciliation processes for new products, ensuring accuracy, efficiency, and appropriate controls
• Lead the creation and maintenance of Business Process Maps (BPMs) covering reconciliation and associated operational activities
• Ensure reconciliations are set up correctly within relevant systems, including TLM, and aligned to agreed operating models
• Identify and mitigate operational and reconciliation risks associated with new product launches
• Support testing activities, including reconciliation validation and defect resolution, prior to go‑live
• Train and upskill run teams to enable a smooth handover into business‑as‑usual operations
• Act as a subject matter expert for reconciliations, banking, and cash management during change initiatives
• Build strong working relationships with stakeholders across Operations, Change, Technology, Finance, and external partners
• Provide clear, high‑quality written documentation and communications to support operational readiness

• End Date: 25 March 2026
• Recruiter: Sarah Mathers